terrible small room and shower room, old facilitites : air conditioner unbelieable noisy, bed is small and soft. no space for your luggages, windows edges terrible condition. shower heads lack of quality and sprey water everywhere.
真實旅客
於 2024 年 8 月住了 5 晚
10/10 優異
FANGTING
2023 年 12 月 19 日
讚好:住宿狀況和客房舒適度
整潔,服務好,交通方便
FANGTING
於 2023 年 12 月住了 2 晚
10/10 優異
Marta Urech Garcia de la (Madrid)
伴侶同遊
2025 年 7 月 9 日
讚好:整潔度、設施服務和住宿狀況
Great stay!
Marta Urech Garcia de la
於 2025 年 7 月住了 3 晚
10/10 優異
Yvonne
2025 年 7 月 3 日
讚好:職員與服務和住宿狀況
The staff were very welcoming and the hotel was in a good location. Would stay again
Yvonne
於 2025 年 7 月住了 1 晚
8/10 不錯
Therese (Washington)
家人同遊
2025 年 7 月 2 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property has great staff, hotel
Is in good shape. Room was smaller than I anticipated but we were happy with our five night stay. The cocktail hour at 6pm every night was a treat and opportunity to meet/chat with others.
Therese
於 2025 年 6 月住了 5 晚
6/10 一般
Terry
2025 年 6 月 30 日
讚好:整潔度和住宿狀況
不滿:設施服務
Staff nice snd place is clean. there are little to no amenities. the breakfast and eating area is beside the front desk so its busy and irritating to sit snd have a simple coffee. rooms were v small. i was put in the basement then moved to room at the top with a view of a brick wall and drain pioe. despite booking 3 months ago. otherwise comfortable but for maybe a night tops. expensive for what it is trying to be.
Terry
於 2025 年 6 月住了 3 晚
10/10 優異
Naomi
家人同遊
2025 年 6 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Pull out bed was a bit uncomfortable
Rest was amazing
Naomi
於 2025 年 6 月住了 1 晚
10/10 優異
Blaine
伴侶同遊
2025 年 6 月 22 日
讚好:整潔度、設施服務和住宿狀況
The staff was very friendly and it's in a great location close to Earl's Court.
Blaine
於 2025 年 6 月住了 6 晚
2/10 很差
Rana
家人同遊
2025 年 6 月 21 日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The hotel building and rooms are not even close to 4 star hotel. The beds squeaks, the bathroom is tiny and very old. I can hear guests in rooms above and next to my room as well as their squeezing beds. I was on the first floor, I can hear cars and pedestrians all day long. It was a terrible 4 days stay! I could not sleep! The only positive thing about that place was the staff. They were helpful and friendly.
Rana
於 2025 年 6 月住了 4 晚
10/10 優異
Mark
多人同遊
2025 年 6 月 19 日
讚好:整潔度、設施服務和住宿狀況
The property is a nice, smaller hotel in the heart of the Kensington Garden area with easy access to the Underground and many, many shops and restaurants.
Mark
於 2025 年 6 月住了 2 晚
10/10 優異
steven
2025 年 6 月 13 日
steven
於 2025 年 6 月住了 2 晚
6/10 一般
Masayoshi
家人同遊
2025 年 6 月 12 日
讚好:整潔度和住宿狀況
不滿:設施服務
The hotel is in very convenient location near Earl’s Court.
Masayoshi
於 2025 年 6 月住了 2 晚
10/10 優異
Kimberly
2025 年 6 月 12 日
Kimberly
於 2025 年 6 月住了 4 晚
10/10 優異
Kathrin
家人同遊
2025 年 6 月 10 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Auch unser zweiter Aufenthalt war rundum gelungen. Die Lage ist sehr praktisch und die Zimmer und Betten sind ausreichend groß auch für 3 Erwachsene. Das Personal ist sehr zuvorkommend. Danke !
Kathrin
於 2025 年 6 月住了 3 晚
10/10 優異
VICTORIA
2025 年 6 月 10 日
讚好:整潔度、設施服務和住宿狀況
Such a nice property and very clean! Good use of space in the rooms. The staff go above and beyond! Thank you Tina :) you made a difficult travel day much easier
VICTORIA
於 2025 年 6 月住了 1 晚
10/10 優異
Jennifer
2025 年 6 月 9 日
Jennifer
於 2025 年 6 月住了 1 晚
2/10 很差
Jasmin
多人同遊
2025 年 6 月 7 日
不滿:整潔度、設施服務和住宿狀況
Room very small I asked for a king sized room and it was tiny, bathrooms, the shower very dirty, pillows uncomfortable. A moldy smell. Definitely not a 4 star hotel, are is great, staff friendly but totally wrongly advertised! And overcharged after I left a day early.
Jasmin
於 2025 年 6 月住了 2 晚
10/10 優異
Anne
伴侶同遊, 多人同遊
2025 年 6 月 5 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Resident Kensington is well located, close to the Underground, and a lovely hotel. Ayush and his team were very friendly and knowledgeable about the area. Check in was a breeze and the facilities had everything we needed. The Kensington area is very nice, and The Resident is close to many restaurants. We'll definitely stay at The Resident for future London visits.
Anne
於 2025 年 6 月住了 2 晚
6/10 一般
Rosamund
商務旅客
2025 年 6 月 4 日
讚好:整潔度和住宿狀況
The hotel is ok but I booked a “small double” - this is a single! Definitely only suitable for one person and even then it felt too small
Rosamund
於 2025 年 6 月住了 2 晚
8/10 不錯
Hayden
2025 年 6 月 3 日
讚好:整潔度和住宿狀況
Hayden
於 2025 年 5 月住了 1 晚
8/10 不錯
Mary
2025 年 6 月 2 日
讚好:整潔度、職員與服務和設施服務
This property is in a great area, quick walk to Earls Court station on the Piccadilly line, which gives quick access to central London and Heathrow. The hotel is clean and rooms are small (at least the one we had) but well appointed - a small kitchenette was a nice touch. Only problem was wooden blinds, which did not close properly and one was broken, so room never got dark. This was passed on to front desk. But overall a nice little hotel for a London trip.