Lower Grassi Lake

The loft suite with 3 queen beds was perfect for us 3 adult women wanting to stay together. It was cozy but had all we needed. Beds were very comfortable. There is a window up high that isn't covered, so light does come in at night. The hotel restaurant had a great breakfast menu that we enjoyed!

Spacious room. Carpet in elevators is dated, but in the rooms looked up to date. We were there during construction, but it will be a great place once complete. The resort is in a perfect location and we would definitely stay here again!

Outdoor pool was the highlight and was amazing with the views and fire pits. Staff were very helpful and coffee was a nice touch. Our room location was right by stairs to exit out a side door and it was super noisy. Every time people exited it caused our door to rattle and we could hear everything they were saying. It woke us up a number of times. The bathroom also had a large window in it that felt very awkward and you had to close the blinds. The balcony was looking at a side street so view was mostly residential with a bit of mountain off to the side. I didn’t love the pillows and found them too large for my neck. I would probably book the Canoe next time with a balcony looking at the mountains and just walk over to use the pool. Hotel is quieter than some down the strip and easy to get to when you enter Banff. We used a combination of bus and walked back sometimes from the restaurants and shopping which was nice. I would not stay in that specific room again. Experience would probably have been better in another room.