Vienna Lugner City Hotels

"Great location near the train station. Big and clean room with excellent breakfast."

"Lovely stay! "

"Fantastic Hotel! Staff members are friendly and knowledgeable about how to easily navigate the city. Their breakfast is top notch! I’m definitely coming back here :)"

"Stayed for 3 nights. Faultless. Had a wonderful time. Breskfast amazing. Rooms to high standard and spacious. Rooftop bar excellent. Staff friendly. I loved it and would recommend in a heartbeat. Location really central. 10 mins walk to central area. "

"I really liked the design of the hotel, unfortunately sometimes it lacked functionality. It was not possible to lock your room when inside, the AC was not working in the room, it was extremely hot, stuffy (and it was in March) the receptionist advised us to open the window, with the promise of sending maintenance the next day. Nobody came though. The check-in process was tedious, I do not understand why the agent does not write down all your personal details into the system, instead the guest has to do it on an tablet as the agent is just watching you. The check-in process was anything but smooth. The bed was really comfortable, nice linens, large and working Smart TV with Chromecast. On the other hand I found a bobby pin and a hair band in the shower next to the shower gel, the dust was visible on some surfaces. There is no telephone in the room, so you have to go down every time when you have a problem. When it comes to the location, it is quite central, but also with many homeless people on its vicinity, drunk people drinking at 7 AM on Sunday."

"Great location for cafes and so close to the train. The hotel was clean. I was unaware that this hotel charged per person, and I was dismayed when I had to pay an extra €150 because my husband was there - but they didn’t change my room… I’m confused what the extra money is for. A female at the front desk was unreasonably cold, and made us wonder what attracted her to the hospitality field. We are not going back to this hotel. "

"Lovely hotel, ideally situated in the heart of Vienna close to all the major attractions. Efficiently run, very clean and well managed hotel."

"Location wise it's pretty good walking distance from train stops and some museums.The only problem I had is the aircon not working so I need to open my window, the only downside is the noise coming from outside. In addition in would be nice if there is kettle in every room. Clean room and good staff"

"Poor check in. Pretty basic. "