In most instances you get what you pay for.
Unfortunately, that was not the case.
Upon checking out, we informed management about roach infestation. The response was an "oh well" , "not surprised" facial expression.
We then informed them about a hole in the lower wall between the bedroom and bathroom. The hole being the size of a fist and appeared active as there was plaster debris on the floor in the area.
This problem management made note of.
Both issues were not discovered by us until morning. Would have requested a different room.
Much more attention needs to be paid to the conditions
robert
2025 年 5 月入住 1 晚
4/10
Easy check in. Room appeared clean; however the floor could've been cleaner , there was no hand soap or any shampoo.
Bathroom needs updating.
rita
2025 年 5 月入住 1 晚
4/10
Melissa
2025 年 4 月入住 2 晚
4/10
Converted motel, poorly done. Not clean, bugs and poor area.
Vincent
2025 年 4 月入住 1 晚
10/10
Saul
2025 年 3 月入住 1 晚
6/10
Dog walking area. Convenient location to 95.
Janice
2024 年 12 月入住 1 晚
8/10
Janice
2025 年 3 月入住 1 晚
2/10
Pascale
2025 年 3 月入住 1 晚
10/10
Great hotel, staff was helpful
Earl
2025 年 3 月入住 1 晚
6/10
The place had been flooded. The floors were buckled smelled heavy of smoke. Limited amenities
Yamilee
2025 年 3 月入住 1 晚
4/10
Roaches in the bathroom and room air seemed stale. Staff was very friendly tho
Carolyn
2025 年 2 月入住 1 晚
6/10
Balcony/feel safe with lock doors if you stay you use key
Victoria
2025 年 2 月入住 2 晚
4/10
Found a roach in the room. Shower was old and rusted.
Breakfast was seriously lacking.Waffle station was empty.Small muffins and stale mini donuts. Coffee with powered cream and served in styrofoam cups.
Hetri
2025 年 2 月入住 1 晚
8/10
Fine for our purposes
SallyAnn
2025 年 1 月入住 1 晚
6/10
Gail
2025 年 1 月入住 1 晚
10/10
Great Hotel. My first choice to stay in Lumberton
Jose
2024 年 12 月入住 3 晚
10/10
It serves a purpose for my stay, clean, friendly staff
Brian
2024 年 12 月入住 1 晚
10/10
Jose
2024 年 12 月入住 4 晚
2/10
Visit was terrible roaches everywhere after 6 hrs had to go some where else to stay spent 85 dollars for nothing. Couldn’t even stay the night it was so nasty. And the lady up front brushed it off like it was nothing, completely in compassionate
Ozias
2024 年 12 月入住 1 晚
4/10
cockroaches. many. in the bathroom primarily. they ranged from tiny ant-sized to the size of an almond. not "palmetto bugs", but roaches. I chose this one as the middle-range option for the area. though $100 apparently does not get you roach-free living in lumberton. hotels.com should remove this listing from the website.
CJ
2024 年 11 月入住 1 晚
6/10
Friendly staff. Rooms kind of run down, Needs a major upgrade.The "pet wing" has a bit of an odor problem, but the rooms don't smell too bad. Just a one night stop over for us, so we'll deal with it. Also, quite convenient to I-95.