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Aparthotel

Pacific Sands Apartments

4.5 star property

Choose dates to view prices

Located near Mackay Entertainment and Convention Centre, Property Vine - Pacific Sands creates a quiet retreat with its outdoor pool and garden setting. Guests enjoy free WiFi in their rooms and can stay active using the bicycle rental service or accessing a nearby health club.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is HK$669
HK$747 total
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Apartment, 1 Bedroom

Living room

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Individually decorated, individually furnished, laptop workspace

Apartment, 2 Bedrooms

  • Ocean view
  • 764 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for King Executive Room with Balcony

Individually decorated, individually furnished, laptop workspace

King Executive Room with Balcony

  • Lake view
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for King Room Studio

Individually decorated, individually furnished, laptop workspace

King Room Studio

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Studio

Individually decorated, individually furnished, laptop workspace

Executive Studio

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Apartment, 2 Bedrooms

Individually decorated, individually furnished, laptop workspace

Executive Apartment, 2 Bedrooms

  • 75 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 3 Bedrooms (Interconnecting)

Individually decorated, individually furnished, laptop workspace

Apartment, 3 Bedrooms (Interconnecting)

  • River view
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (Interconnecting)

Individually decorated, individually furnished, laptop workspace

Apartment, 2 Bedrooms (Interconnecting)

  • River view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
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About the area

Located in East Mackay, a neighbourhood in Mackay, Pacific Sands Apartments is near the airport and near the beach. Mackay Marina Village & Shipyard and Northern Beaches Bowls Club are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Caneland Central and Mount Pleasant Shopping Centre. Don't miss out on a visit to Bluewater Lagoon. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Mackay travel guide
View more Aparthotels in Mackay
Map
3 Kirribilli Avenue, East Mackay, QLD, 4740

What's nearby

  • Town Beach
    13 min walk - 1.2 km
  • Ken Burgess Orchid House
    13 min walk - 1.2 km
  • Harrup Park
    5 min drive - 2.3 km
  • Far Beach
    10 min drive - 2.6 km
  • Mackay Base Hospital
    11 min drive - 7.4 km

Getting around

  • Mackay Station
    9 min drive
  • Mackay, QLD (MKY)
    9 min drive

Restaurants

  • McDonald's
    3 min drive
  • Mojos
    3 min drive
  • Zambrero
    3 min drive
  • Metropolitan Hotel
    2 min drive
  • Woodman's Axe
    3 min drive

About this property

Pacific Sands Apartments

Guests at this beach aparthotel will appreciate convenient on-site amenities such as barbecue grills and a picnic area. Each apartment features a kitchen with a microwave, plus free WiFi and a Smart TV with digital channels. A TV, a coffee/tea maker and a ceiling fan are among the other amenities available to guests. Weekly housekeeping is available.
Pacific Sands Apartments offers 51 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Accommodation at this 4.5-star aparthotel has kitchens with microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 32-inch Smart televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

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The price is HK$664
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includes taxes & fees
20 Mar - 21 Mar
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Property amenities

Beach

  • Beach nearby
  • Beach towels

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 32-inch Smart TV with digital channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guides
  • Vending machine
  • Weekly housekeeping

Location highlights

  • Near the airport
  • Near the ocean

Things to do

  • Bicycle rentals
  • Health club (partner property) nearby
  • Hiking/biking trails nearby
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 51 units
  • 8 floors
  • Bicycle rentals
  • Built in 2015
  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.52 per cent for credit card payments
The front desk is open from Monday to Friday (8:00 AM to 5:00 PM), Saturday to Saturday (9:00 AM to 5:00 PM) and Sunday to Sunday (9:00 AM to 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.52 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Direct Hotels Pacific Sands East Mackay
Direct Hotels Pacific Sands
Direct Pacific Sands East Mackay
Property Vine Pacific Sands
Direct Hotels Pacific Sands
Pacific Sands Apartments Aparthotel
Pacific Sands Apartments East Mackay
Pacific Sands Apartments Aparthotel East Mackay

Frequently asked questions

Does Pacific Sands Apartments have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Pacific Sands Apartments?

As of 17 Mar 2026, prices found for a 1-night stay for 2 adults at Pacific Sands Apartments on 22 Mar 2026 start from HK$669, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pacific Sands Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pacific Sands Apartments?

Self-parking is free at this property.

What time is check-in at Pacific Sands Apartments?

Check-in start time: 2:00 PM; check-in end time: 5 PM.

What time is check-out at Pacific Sands Apartments?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is Pacific Sands Apartments located?

Located in East Mackay, this luxury aparthotel is within 3 mi (5 km) of Harrup Park, Mackay Enertainment and Convention Centre and Bluewater Lagoon. Caneland Central and Mackay Base Hospital are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pacific Sands Apartments Reviews

8.2

Very good

8.6

Cleanliness

7.8

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 198 out of 462 reviews
Rating 8 - Good. 155 out of 462 reviews
Rating 6 - Okay. 66 out of 462 reviews
Rating 4 - Poor. 25 out of 462 reviews
Rating 2 - Terrible. 18 out of 462 reviews

Reviews

Verified

8/10 Good

Ebelina

Liked: Cleanliness, amenities, communication
Good size & handy having the kitchen and 2 bathrooms. Lovely views. Just needs some maintenance (shelves broken in the showers, front door damaged, etc).
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities, communication
Was a good place to stay
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Brady

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay, well maintained, clean, tidy and quiet
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Kingsly

Liked: Cleanliness, property conditions & facilities
Excellent reception polite and informative Very quite and close to all shopping beaches Fuss free stay everything required in a self contained apartment
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Judith Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Pleasant views of the sand dunes and beach in the distance.
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Ryan

Liked: Amenities, communication
Disliked: Cleanliness, property conditions & facilities
I’ve stayed here many times over the past 8+ years and have always appreciated the location and the consistently friendly, helpful reception team. However, the last two stays have been disappointing. The rooms feel very aged, which would be fine if they were properly cleaned. Unfortunately, our most recent room had lumpy, worn-out bed, stained furniture with crumbs and dirt, and the bed itself had hairs and other debris on it. The kitchen in the one-bedroom unit was also poorly stocked, with only one fork and one drinking glass. While the view remains a highlight and the air-conditioning filters were clean, the overall condition and cleanliness of the rooms make me question whether they are being adequately serviced between guests. At this point, I’m not sure I would return unless improvements are made.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ernst

Liked: Cleanliness, property conditions & facilities, communication
Staff waa great. Would definitely recommend.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable and modern
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were amazing very polite abd professional. Not enough close by eateries or bars.
Stayed 7 nights in Sep 2024
Verified

6/10 Okay

Allison

Liked: Cleanliness, property conditions & facilities, communication
Check in was quick and easy, great off street parking. Unit was clean and serviceable, good elevator accessibility. Great views and access to big walking path. Bed was a bit hard, but nice pillows, doona and towels. Kitchen worked well, overall, good accommodation.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Chentelle

Liked: Cleanliness, property conditions & facilities, communication
Excellent customer service team
Stayed 3 nights in May 2024
Verified

8/10 Good

David

Liked: Cleanliness, communication
Apartment was fine, heavily used though and some things were wornout or broken ( no knob on the ceiling fan switch, one window wouldn't close properly). But the staff were very friendly and the area was very quiet.
Stayed 6 nights in Mar 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was close to work for me and close to go fishing. Staff were all great! I was missing a frying pan, but when i advised them i got one straight away.
Stayed 5 nights in Nov 2023
Verified

6/10 Okay

Kathryn

Liked: Amenities, communication
The apartment we had this time was smaller and outdated than the one we had two years ago. Parking on-site problematic but off street parking appeared safe. Comfortable beds was a plus.
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Jaana

Liked: Property conditions & facilities, communication
Disliked: Cleanliness
Room was great few stains on carpet and bed. The thing that made it awful was that the room stank of cigarettes and alcohol coming from the other room. it was so bad it burnt my nostrils and I had a horrible sleep. I was very busy while I was in town so didn’t have a chance to talk to staff for a new room or for a refund so I could go somewhere else. It’s like the air is connected somehow cause the bathroom was the worst in the morning and the alcove you walk in first that joined two apartments. Lounge worse at night. I emailed them and let them know but I had to go to my meeting and had to leave town for a 4hour drive home the same day. I never heard back from them.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Lynette Amy

Disliked: Property conditions & facilities
Condition of the property/rooms is not as good as photos show. Outside noise from cleaners and other guests - definitely not soundproof rooms. Toilet ran all day/night making water hammer noise. Cutlery and plates needed washing. Parking was good with adjacent vacant lot.
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

alan

Liked: Communication
Not cleaned well and not enough utensils
Stayed 5 nights in Dec 2023
Verified

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
-clean and quiet -reasonably priced -not located near shops (short drive to CBD) -very poor communication -broken lockbox so very stressful after hours check-in trying to find the person I'd called an hour previously giving them our eta but who left the phone downstairs so we couldn't reach them for several minutes (reception unmanned after 5pm) -room without a view (only windows were at top of wall so dont book if you're claustrophobic) - and no, we didnt know this from the photos online.
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Kerry

Liked: Cleanliness
Disliked: Property conditions & facilities
The apartment was nice enough, very basic. Some maintenance is needed though. Entrance door to the apartment sticks and needs to be fixed, so does the balcony screen door - we couldn’t get it to slide across . The air conditioning units are broken so you can’t change the air flow. The pool area looks pretty bad with the plastic plants, the only live healthy plants are the weeds. Trying to get into the car park is hard when the reader at the gate leans away from the car… We found it was much cheaper to book through Wotif than what was quoted from Property Vine direct, and you don’t get much for the amount you pay. The location is the best thing about the place.
Stayed 7 nights in Oct 2023
Verified

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall nice stay. Location is excellent out of the main city and close to the beaches. Good base for exploring what the area has to offer.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

James

Disliked: Cleanliness, room comfort
Could do with a lot of maintence. Parking was ok, did have to park on street one night, aircons work well just no direction fins left in them. Bed was awful and pillow non existent
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Tracey

Liked: Communication
Disliked: Cleanliness, amenities
No visible window in room, carpet filthy, king bed is 2 singles pushed together, no milk in fridge, shower head poor. Aircon works well, parking secure.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Diane

Liked: Cleanliness, amenities, property conditions & facilities, communication
All good
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

Scott

Liked: Property conditions & facilities, communication
good
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, property conditions & facilities, communication
Very convenient place to stay as close to airport and to Mackay city centre.
Stayed 5 nights in Aug 2024