4/10 欠佳
Hilton
家人同遊
2025 年 8 月 25 日
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
A disappointing stay
Unfortunately, a very disappointing stay.
Room was dirty-noodles on chair, old sock under bed, hair in bed.
Room in disrepair - window where my daughter slept could not close, she had to sleep with it open, curtains falling down, wall paper and paint peeling, walls were stained, plug behind bed not working , extractor fan barely working and stops, marks and mould in bathroom.
Bed on wheels and moves, also uncomfortable.
Pictures on website did not reflect the state of the room (room17). We would have gone elsewhere on arrival, but decided to stick it out due time constraints.
I recommend not renting this family unit out, until it is fixed.
Hilton
於 2025 年 8 月住了 2 晚