「First impressions when i parked up and looked at the building was that it looked tired and in need of some tlc, when entering the reception area it was immaculately clean and bright with welcoming friendly helpful staff. Walking to my room i was impressed by the dining area and bar. My room was spotless and very comfortable with the best blackout curtains. Very impressed with the room but a personal preference would have been to be on the first floor. All the staff were excellent and the...
「Have to say the staff were good and very helpful and I have no problem with anyone working at the hotel. The atmosphere within the bar area was quite poor and the tv remote was broken so couldn’t watch sports.
The main issue I had with the hotel was the music piped in through the obviously knackered speakers which as so distorted it was painful to listen too. We actually had to ask the breakfast staff to turn it down and they agreed it was terrible. Until this is resolved I can’t see myself...
「Would have been a 5 star review but I asked the first night if staff could kindly remind other residents to move away from the front steps of the building whilst smoking kate at night as it comes into the bedroom window.
Second night I had to ask 3 different gentlemen to please move away as their smoke was keeping me awake and affecting my asthma. Two were very apologetic and moved but the 3rd I got abuse from and it was not nice😞.」
「The didn't reserved the room to me even I'd fully paid & confirmed by Hotels.com. The receptist is very impolite and just asked me to go to anther hotel which need 15 min driving time.」