Verified
10/10 Excellent
Arnaud
3 Mar 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique
Arnaud
Stayed 4 nights in Feb 2018
Riad le Coq Fou
2.0 star property
Rejuvenating spa treatments and peaceful gardens offer stylish relaxation before exploring historic Marrakech by bicycle or enjoying rooftop views
Choose dates to view prices
Photo gallery for Riad le Coq Fou
Riad le Coq Fou, near Jemaa el-Fnaa, offers a spa with massages and manicures. Enjoy breakfast on the rooftop terrace with Majorelle Garden views. The property features an indoor pool, and multilingual staff can arrange bicycle rentals for city exploration.
Reviews
6.86.8 out of 10
Popular amenities
- Pool
- Breakfast included
- Spa
- Free Wi-Fi
- Restaurant
- Air-conditioning
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Policies
Check-in
Check-in start time: noon; check-in end time: 11:30 AM
Minimum check-in age - 12
Check-out
Check-out before 11:30 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: EUR 15.00 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Frequently asked questions
Does Riad le Coq Fou have a pool?
Yes, this property has an indoor pool.
Is Riad le Coq Fou pet-friendly?
No, pets are not allowed at this property.
How much is parking at Riad le Coq Fou?
Riad le Coq Fou doesn't offer parking.
What time is check-in at Riad le Coq Fou?
Check-in start time: noon; check-in end time: 11:30 AM.
What time is check-out at Riad le Coq Fou?
Checkout is at 11:30 AM.
Does Riad le Coq Fou provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 15.00 per vehicle applies.
Where is Riad le Coq Fou located?
Located in Medina, this riad is within a 15-minute walk of Souk Cherifia and Jemaa el-Fnaa. The Secret Garden Medina Marrakech and Le Jardin Secret are also within 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
7.6
Location
6.8
Staff & service
6.4
Property conditions & facilities
Rating 10 - Excellent. 3 out of 5 reviews
10 - Excellent
3
Rating 8 - Good. 0 out of 5 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 5 reviews
2 - Terrible
2
Reviews
Verified
2/10 Terrible
Verified traveller
7 Nov 2017
Disliked: Staff & service, property conditions & facilities, room comfort
Overcharging and poor service by management
See previous posting.
Verified traveller
Stayed 1 night in Oct 2017
Verified
2/10 Terrible
Catherine
1 Nov 2017
Disliked: Staff & service, property conditions & facilities, room comfort
very poor service and overcharging.
The AC did not work in our first room - we had booked 2 different rooms for our stay ( stuck on cold blowing out,) nor the second room, the staff denied there were problems and made us wait hours to test them, when it was clear they didn't work we were assured they would be fixed whilst we eere out or we would be given another room by Bachir the housekeeper. When we returned they were not fixed and we had to go through the whole thing again and were told there were no other rooms. Eventually given another room. We saw an absolutely dirty ac filter being washed.
Our bill contained a charge for 6 breakfasts when our booking clearly says free breakfast. As does the hotel website. We had asked in the morning for our bill to be prepared for the evening to allow an early morning departure. We had to spend half an hour with the staff, showing them our printouts and emailing them our bookings before this was accepted.
We were charged 130 dirham in advance for a car to the airport which turned out to be a shared grande taxi with 15 dirham on the meter and contained a couple who had paid their hotel 15 euros for the journey. Despite emails to the hotel we have had no reply.
Has ownership changed?
Catherine
Stayed 2 nights in Oct 2017
Verified
10/10 Excellent
raphael
11 Aug 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau riad avec des gens très gentil et serviable . Nous recommandons a tous
raphael
Stayed 3 nights in Aug 2017
Verified
10/10 Excellent
Natalie
18 Dec 2016
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay
This Riad was wonderful! The staff was so helpful and made my trip very pleasant. Ahmed and Mohammed made sure I had a tour quide to get around the market for the day. I would definitely come back there again.