Chicago Mars Gallery Hotels

"I was upset that the hotel charged $5 to store a bag after checkout. This is usually complimentary for hotel guests. Otherwise, everything was great including an adequate breakfast."

"What an AWESOME breakfast!!"

"Clean room and breakfast had an average selection."

"It is a great and beautiful hotel! The tap water in the bathroom is a little bit small and there are no hangers in the bathroom. Not a big deal, but the improvement would make the hotel experience perfect."

" Breakfast was the highlight! The staff was great and the food was good. However, our room never got cleaned during our 4 night stay. We didn’t get clean towels throughout the week. Our trash was never emptied. Not to mention, the creamer in the room was expired and none was ever replenished. "

"Not much staff was apparent on the main floor throughout my stay. My initial encounter at check-in was with an unhelpful person but most of the staff was excellent. Instructions for the in-room coffee machine were not provided and I wasted the only coffee trying to work it. Walls were thin and adjacent guests noisy. But room was attractive and it had a bathtub, a lovely perk."

"We had booked the lake view king suite room which the view was not great. When we got into the room it was very hot and we tried to turn the ac on but the air blowing out was still hot. Definitely would not book there again "

"The room was comfortable and the bed provided for a great night’s sleep. The location is in a quieter area of downtown but close to everything you would want to do."

"Place was very nice."