Moffat Mathrafal Castle Hotels

"Parking: Plenty & Free Staff: Friendly Check in: Quick Restaurant: Didn’t use. Bar: Didn’t use. Bedroom: Clean and comfortable. Breakfast: From 6.30am, bu Heading: Would stay again. "

"Stay was ok for price paid however is dated and tired especially bathroom area, needs general maintenance, re grouting, paintwork etc. Breakfast was poor, basically cereal and toast, paid extra for cooked breakfast which was small and nothing special. It wasn't the worst hotel I have stayed in but I wouldn't return. Shame as the building and grounds are incredible. "

"This hotel has improved so much, I can honestly say that you need to try it, a very super experience."

"I found returning here after 15 years to be a sad form of nostalgia. We used to come here in the late 90's as a large family group and have so many fond memories of this place. We remember having a grand evening dining experience with a man in a kilt waiting for us at the top of the grand staircase, and adults dressing in their fine clothes for the evening meal while children would eat in the Bannockburn room. Things have changed, and while I accept there is a need to modernise things, the whole soul of this place has gone now. The state of disrepair of the property is very obvious, but what was sad is that I felt some of the repairs would be very simple to do. We paid just under £300 for our rooms and feel this was completely out of line with the experience. Our balcony which was 2 floors up was literally crumbling apart and had caution tape on it to suggest 'don't lean here'. This is completely unacceptable for a room at this price. The old fashioned but classy feel of the rooms have been replaced with a soulless modern chich vibe and it was all just quite depressing. One of the ceiling lights in my room wasn't even working and the room felt bare with two cheap sofas stuck in the middle to fill the space. There was peeling paint work and rotten wood everywhere and a general sense of 'we don't care anymore'. At 10pm my room was freezing. I called 3 times and went in person to reception to resolve this. The heating never came on and I slept the night COLD."

"The pub serves an excellent evening meal."

"Parking was easy, lots of spaces close to the Reception area and 24hrs of free cover provided in our overnight booking. Room was clean and functional, albeit slightly dated but everything worked - perfect for an overnight stopover. There were plenty who had dogs with them and a small lake at the back of the property for walking around. We couldn't hear any real noise from the nearby roads and the bedding was great, very comfortable. The Receptionist was also really helpful and friendly "

"Lovely view over the course from the room. Pool, steam room and sauna all excellent. Bar service very good. We only ate for breakfast and could not fault it"

"Nice clean spacious room but the window in my room needs replacing as it was draughty and aloud in noise from outside, perhaps a few mushrooms would not go amiss with the breakfast apart from those minor qualms I would not hesitate to stay again."

"Easy to find. Parking free and close to the hotel. Staff friendly and welcoming. Room was more of a suite than a room! Bed very comfortable so a really good place to stay. We were not bothered by poor reception for TV but this could be a concern for others. We enjoyed walking round the town and the inhouse meal rounded off our stay very nicely."