Pittsburgh Mattress Factory Hotels

"Excellent customer service from Amber at front desk. She called Clayton from maintenance when the washer wasn’t working. Clayton was able to fix it right away. "

"It was my first time booking a room there, so when I arrived, I chose to self-park my vehicle and walk to the hotel, which is connected to the casino. After parking and grabbing my luggage, I headed toward the elevator. A kind young woman let me know that luggage isn’t allowed on that elevator to the main floor since it goes directly to the casino, not the hotel. So I decided taking the stairs, which led me outside on the opposite side of the building. From there, I walked back up the parking ramp to my car, drove around to the front, and used valet instead. I generally avoid valet due to past damage to my vehicle, so that was frustrating. The hotel itself was fantastic, but it would really benefit from having a dedicated elevator or stair access specifically for hotel guests."

"Good experience nice room and all that"

"Our stay was great. The hotel staff was great and the rooms were very clean. "

"Convenient."

"We booked this hotel last minute, it exceeded our expectation. I would recommend to anyone adding on the breakfast. It’s easy and convenient. You can order anything from the menu plus a beverage. Only downside super busy weekend took about 1.5 hr for breakfast. The view was amazing from our cornerish view. The restaurant around the hotel are convenient. The self parking was a tad difficult to locate so went valet which was easy and convenient. I would definitely go back to Pittsburg and stay here."

"This was my first time staying at the property, and I truly could not have been happier with my decision to book a room. I really appreciate the experience from start to finish and felt genuinely well taken care of throughout my stay. Best regards, Lisa"

"Room was run down/old. Shower head was coming out of the wall and couldnt get the water hot. The phone in the room was making a loud buzzing noise so I just disconnected the cord. Rest of venue and area was super.l, staff was friendly. Room was clean. Easy access.to a late.checkout that was needed."

"Staff were nice and the rooms are clean. "