「Staff were friendly. Location was good.
The room had a smell of urine (assuming dog friendly, we have had dogs in the past so not against) and the carpet was stained with wet/liquid marks and very dirty. Not just stained, but dirty. The full room had a feeling of uncleanliness and we aren't the most fussy. It just needed a really good scrub from top to bottom and to smell fresh really. Decor or wear is fine. We left within a few hours, on our way out we were offered a swap of room, but we were...
「Bad experience would like to share when the manner of general manager was not good. Otherwise, the room did not provided refrigerator and the safe was out of order.」
「This was the ideal stopover, we found the reception, public areas and our room clean and well cared for. All the staff we met, from the moment we arrived till the moment we left friendly and helpful. We ate in the restaurant for both dinner and breakfast and found the choice, presentation and taste really good.」
「Food was well cooked would recommend the Mixed Grill to anyone. Breakfast was first class. Bedroom was more than adequate TV easy to use as was the shower in so many hotels showers are so difficult to work out. The reception staff were really friendly and efficient」
「The overall, feeling of a very nice place to stay, food ambience staff, where it is. Once you realise the sat nav wants to take you down a road that’s going to be closed for a year ,a drive all the way round the barracks and plenty parking . We would go back k if in the area again」
「We had a great stay at this historic hotel. Check in/check out was smooth. Great breakfast selection with hearty portion. Room is clean and bed is just the right firmness that you can wake up rejuvenated without backache. We also like how they stock plenty of welcome drinks and snacks in room to give us coziness to wind down in the cool weather.」