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El Cid Castilla Beach Hotel

3.5 star property
Travelers soak up the sun in paradise at this beachfront hotel in Zona Dorada, where international cuisine and exciting boat tours await

Choose dates to view prices

El Cid Castilla Beach Hotel sits right on the beach in Zona Dorada. Guests play 27 holes of golf, shop without leaving the property, and relax with spa massages. Parents appreciate the swim-up bar while watching their children enjoy the playground.

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is HK$1,404
HK$1,810 total
includes taxes & fees
26 May - 27 May
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Interior detail
El Cid El Moro Beach Hotel
Zona Dorada
  • Pool
  • Hot tub
  • All-inclusive plans available
  • Kids’ pool
7.8 out of 10, Good, 1,001 reviews
The price is HK$1,409
HK$1,815 total
includes taxes & fees
14 Jun - 15 Jun
El Cid El Moro Beach Hotel
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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 200 per day.
Cots (infant beds) are available for MXN 200 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 307 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 320 per person (one-way)
  • Self-parking fee: MXN 70 per day
  • Crib (infant bed) fee: MXN 200 per day
  • Rollaway bed fee: MXN 200 per day
  • Administrative fee: MXN 310 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Frequently asked questions

Does El Cid Castilla Beach Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at El Cid Castilla Beach Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at El Cid Castilla Beach Hotel on 26 May 2026 start from HK$1,404, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Cid Castilla Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Cid Castilla Beach Hotel?

Self-parking is available for MXN 70 per day.

What time is check-in at El Cid Castilla Beach Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at El Cid Castilla Beach Hotel?

Checkout is at 11:00 AM.

Does El Cid Castilla Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 320 per person applies.

Are there all-inclusive benefits at El Cid Castilla Beach Hotel?

Some rate plans available at this property are all-inclusive.

Where is El Cid Castilla Beach Hotel located?

Located in Zona Dorada, this beachfront resort is next to a golf course and within a 15-minute walk of Playa Brujas and Punta Camaron Beach. El Cid Country Club Golf Course and Islas de Mazatlan Ecological Reserve are also within 1 mile (2 km).

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Reviews

Reviews

7.8

Good

8.2

Cleanliness

8.8

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 405 out of 1003 reviews
Rating 8 - Good. 264 out of 1003 reviews
Rating 6 - Okay. 167 out of 1003 reviews
Rating 4 - Poor. 79 out of 1003 reviews
Rating 2 - Terrible. 88 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room service was always helpful and did a great job in cleaning the room. Had a great view to the pool and ocean. Would definitely recommend El Cid and consider going back.
Stayed 4 nights in May 2026
Verified

8/10 Good

María

Liked: Cleanliness, staff & service
Great location, clean rooms and friendly staff but needs major upkeep as well as room renovations .
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Daniel Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes room view was great
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities
The employees were amazingly friendly and helpful.
Stayed 7 nights in Dec 2025
Verified

6/10 Okay

Randall Thomas Lawrence

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms were clean but dated, A/C barely kept room cool! Pool view with no view of ocean. Pool chairs always reserved with no one in them for many hours. No access to beach chairs either. Staff were amazing and friendly.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Adam Kimberly Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great time when we stay here. Staff is always accommodating and excellent to deal with. They’ll go above and beyond to make sure your stay is amazing.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Luiz

Liked: Cleanliness, amenities, property conditions & facilities
Staff here are so friendly and service was great. Fabian took time to talk to us in the mornings, he was welcoming and kind. Mario at the Italian restaurant was funny and kind, and provided great service as well. Everyone did a great job, and work so hard. The accommodations are clean and the building is also clean throughout. We had a small issue with our room that came up mid way through our trip, but we were moved right away and there were no other problems. Thanks for a great stay.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really excellent service way beyond friendly customer service very helpful. Really recommended hundred percent can’t wait to come back.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities
Nice place to stay, convenient location, nice facilities.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service
With the elite package, food was amazing and plentiful. Easy to book Al a carte restaurants. Had some issues with one of the housekeepers, but it was rectified with one phone call. The other housekeeper was amazing. Resort is a bit rundown but clean.
Stayed 14 nights in Nov 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
The staff stood out. They were amazing, starting with check in. We had a slight problem with our booking and Candy was very courteous with helping resolve the issue. She is definitely an asset to this resort.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Michelle Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were friendly and helpful, great variety of restaurants, very clean and close to the city attractions
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Liria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service will stay again
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
It was ok. I guess that I expected more from an all inclusive resort. But the bed was comfortable & the water pressure was great. I didn’t expect to have to pay for in room coffee or the bottles of water, not very “all inclusive”.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, amenities
Honestly such an amazing resort, the staff were incredible, inviting and wonderful. The pool areas were family friendly and so beautiful. The experience was beyond amazing
Stayed 3 nights in Mar 2025
Verified

4/10 Poor

Darren

Liked: Staff & service, amenities, property conditions & facilities
Been to this resort 8 times over the past 14 years, for a reason. The service is great, the food is good, very good at the a la cartes. THIS time however, and this is the reason I will not go back again - the hotel allows mexican bands on the beach to play if someone hires them. Which in the past was fine - they would play a few songs and move on. What has changed is they now have amplifiers and speakers, which DRAMATICALLY increases the volume. As well, they basically played for 4-5 hours straight, ALL AFTERNOON (from 1-5 pm), EVERY DAY!! It was beyond annoying! You could hear it CLEARLY from our room on the fourth floor, to the point we could not have a siesta if we wanted to, and the trumpets and tuba was SO loud. Every Day. 4-5 hours. Other hotels have signs on the beach prohibiting guests from hiring these bands. The El Cid should seriously consider this, because if they don't, I will never book there again.
Stayed 14 nights in Feb 2026
Verified

8/10 Good

Irene

Liked: Cleanliness
Disliked: Property conditions & facilities
I like the swimming pool area but the only good restaurant is La concha .
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids!! Food options are great, especially breakfast. Every employee was helpful. Loved the little shops located inside the hotel.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

kailee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. Service of employees was exemplary. Roooms were fine - nothing fancy. Great inexpensive family vacation.
Stayed 6 nights in Mar 2025
Verified

8/10 Good

wilfred

Liked: Cleanliness, amenities, property conditions & facilities
Ideal for families. Food was excellent considering an all inclusive resort, alcohol drinks could be better. I didn't like the resort fee and no free internet.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Beach. Good Costumer services
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities
Beautiful property with great customer service & very friendly staff. Only thing I didn’t like was that there are no microwaves & no mini fridges in the room.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Yelitza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive and friendly, the hotel in all was great. I will definitely be returning.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Shawn D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every employee at El Cid from the front desk, bell staff, waiters, and house keepers were super friendly and helpful!
Stayed 8 nights in Mar 2025
Verified

8/10 Good

DellRae

Liked: Cleanliness, staff & service
We liked the big pool on the El Mor side, as it was heated. We felt safe walking on the beaches.
Stayed 7 nights in Feb 2025