Medaketiya Spa Hotel

"Great location , friendly staff"

"Fantastic location, but disappointing in so many other ways. First of all there was no booking when we arrived and when it was eventually sorted it was made clear the management thought we had not paid enough through the booking agent we had used. We stayed for 7 nights and the room was never cleaned, not even once. There was a regular smell of sewage from the bathroom and the room was very tired. The meal we ordered one night was of such a small portion that we subsequently had to order...

"Då vi kom till hotellet fick vi välja mellan 3 olika rum; villa vid havet hela vistelsen, familjerum i 3 nätter sedan byta eller rum med liten pool utanför rummet (som delas med andra familjer). Vi valde rummet med liten pool utanför dörren. Tyvärr var rummet ostädat med smutsigt golv, blinkande glödlampor och läckande VVS-rör i duschen (saknades varmvatten) samt smutsiga sängkläder som vi fick säga till personalen att byta dock blev dubbelsängens sängkläder endast bytt och inte gästsängen, som...

"When I arrived they informed me they had no rooms available. They put me in a terrible hotel for one night and only when I complained did they put me in a reasonable one. I asked to talk to the manager four times but he always avoided me. Try a different place don’t waste your time here."