Malacca City Melaka Straits Mosque Hotels

"The room is clean as usual. Comfortable and spacious. But only one thing we are not satisfied, even we request 1 extra towel, they charged rm10-20. Before this they didn’t charge. The staff are good and polite Also. Me and my family took breakfast and the food has lots of variety and delicious as usual. We love to stay here and our of favorite place everytime go to Malacca. Plus it’s near to mall, easy to access as well."

"Room was great, super clean! Hotel staff was really friendly and helpful too."

"Everything is excellent except for the parking and check in on the 12th floor."

"All good but breakfast no variety "

"Good size room , we had a family room with 2 single bed and a queen bed. Shower and toilet room is big and clean. Breakfast is just OK,. "

"Staff were very difficult to find at any given time. Showed up at 830pm to check in after a long day of travel with two small kids and there was no one at the front desk. Multiple posters said to call the same number. We tried about 20 times and waited 45 min without any luck. Left to find a different hotel and only then did we receive a message from them on whatsapp just saying "hi". Staff member who checked us in was bothered that we were mad and told us to speak to his boss so simply said that he was in Japan. No apology. Room was alright. Broken latch of the window was a safety hazard for the kids and there was hair in the beds. TV did not work."

"The room was very neat and staff were helpful during the check-in and check-out process"

"My issue was with the internet in the room I was given. Arriving late and tired I proceeded to try to have the no Internet issue corrected but after approx 2 hrs I moved to another room. Internet was ok but other issues like no towel's resolved in the morning. "

"Had a great time staying at this service apartment. Top notch amenities, super clean and Sean, the host has provided a great service. Felt like staying in my own home. Location is also very convenient to all tourist areas. Will be back again. "