This was the second time staying at this hotel. First time I was very pleased with the staff and cleanliness of the place however, this second time I was rather disappointed. Ceiling light stopped working, hallway entry light would just flicker requested for a change but only got "will send someone" no one showed, requested for extra pillows and front desk called say someone had been at my door for a while and no one was there, phone didn't work, in addition the cable didn't work. I requested assistance but was told needed to connect to Netflix however, no instructions was given and was only told "it's pretty easy to do" and that was it. Toilet paper was very limited. When I checked in there was a roll that was left from the previous people staying there and no refill. Just disappointed.