“when I checked in with a free upgrade to a nicer room and overall experience are very good, compared few years before stay in this hotel , check in counter staff are friendly and feel welcome me to stay at this time, especially after a long flight after arrived in Hong Kong , very good customer experience at this time. ”
"The location is quite convenient, the room is very nice, and everything is very clean. The staff are very friendly and even gave a small gift to our child. It happened to be my mother’s birthday during our stay, and they surprised us with a cake delivered to our hotel room. We truly appreciate the thoughtfulness of the hotel staff!"
