Glassboro Monroe Township Bikepath Trailhead Hotels

"carefully chose this hotel because of its proximity to the airport for an early morning flight, but it turned out to be a very poor decision. The hotel is under construction and the parking situation is extremely confusing. I followed the instructions for hotel guests in the garage and parked where directed, but no one told me that the parking ticket needed to be validated at the front desk. The next morning when I exited the garage, I was suddenly charged approximately $56 just to leave. When I called the hotel, I was told I should have exchanged the ticket for a validated one, but no one informed me of this at check-in or during the three phone calls I made before arrival about my late check-in. Because of the construction, I spent about 20 minutes trying to locate the front entrance to resolve the issue but eventually had to leave because I was about to miss my flight. I ended up paying the fee just to get out of the garage. The situation caused me to nearly miss my flight. I had to ask people in the airport security line to let me go ahead, and when I reached my gate boarding had already ended and I was one of the last passengers allowed onto the plane. The room also had dead insects under the bathroom sink, and the staff were rude and dismissive during my interactions. I will now have to request reimbursement from the hotel for the approximately $56 parking charge, which could have easily been avoided if guests were properly informed about the parking validation process."

"Unfortunately we need our room switched because of the beds being dirty, the toilet was running nonstop and the dust was crazy. On top of that, someone purposely pulled the fire alarm for no reason at midnight and made everyone evacuate and stand outside in the cold for a half hour to let us know it was a false alarm."

"Staff was great The bed was super comfy and there’s a Starbucks in the lobby excellence day 10 out of 10. Just wish there was a pool."

"Definitely would stay here again "

"Not happy with this location, room said non smoking but it absolutely had a lingering smell of smoke, shower didn’t work properly, and whenever the room adjacent used the shower a loud noise came into the room (including at midnight and early in the morning ) "

"The overnight stay was good"

"Very convenient place to stay and within walking distance near local tourist sites"

"Staff over charge for parking, says you have to give them 24 hour notice if you want your room cleaned. I have never stayed at a hotel that tell you to come to the front to grab towels and wash cloths"

"Hotel could benefit from upgrades"