Dear Quintia,Thank you very much for choosing us and sharing your opinion.However, we are saddened to learn about your dissatisfaction.We will address your concerns with the appropriate members of our team for further improvement, as we hope to host you again in the future for a more positive experience.Best Regards,Hotel Riu Montego BayOnline Reputation Manager

Dear Tanesha,Thank you for sharing your thoughts with regards to your recent stay.We are very sorry to learn that you were disappointed with your stay at our hotel and that it impacted your experience.We are sorry to learn that you were not fully satisfied with the All-Inclusive program and the food and drinks included in it. We regret to read that we did not fulfil your expectations with our offer, as we always offer a wide variety in order to cater to every guests taste. Nevertheless, we will forward your feedback to our Food & Beverage manager.We are very happy to read you enjoyed the Riu Party.We will do the follow up internally to address the concerns that you have expressed. New perspectives allow us the opportunity to make improvements on an ongoing basis.We hope you are not deterred from choosing to stay with us again in the future and to give us the chance to provide you with the excellent level of customer service that we pride ourselves in delivering.Best Regards,Hotel Riu Montego BayOnline Reputation Manager

Dear Iwona,Thank you for taking the time to provide us your feedback on your stay at our property.In our pursuit of excellence, it certainly saddens us to learn that you were left disappointed with some aspects of your experience. This is not the level of experience that we seek to provide our guests. Your review will be passed on to the departments in charge.We hope we have the opportunity to welcome you again.Best Regards,Hotel Riu Montego BayOnline Reputation Manager

Dear Steven,Thank you for sharing your feedback with us! Providing the highest level of hospitality is our number one priority therefore we are concerned to find that you felt let down by some aspects of your stay and that you weren't fully satisfied with your recent experience. We make every effort to please every one of our guests and to provide a fantastic experience. We assure you that your concerns were addressed as we hope to have another chance to provide you with the enriching experience you deserve.Respectfully,Hotel Riu Montego BayOnline Reputation Manager

Dear Paolo,Thank you very much for staying at Riu and for sharing your feedback with us.We are saddened to find that you weren't fully satisfied with your recent experience. We really hope that you allow us a chance to welcome you again soon and share a more enjoyable experience.With our best wishes we remain,Hotel Riu Montego BayOnline Reputation Manager

Dear Lidya,Thank you for your review. We are disappointed to read that you may have experienced some challenges with us. We really hope you will give us another opportunity to welcome you back in the near future. Warm regards,Hotel Riu Montego BayOnline Reputation Manager

Dear Toross,Thank you for taking the time to share your experience with us.We are saddened for not having met your expectations in all aspects and that this made you shorten your stay. It is our hope that you will consider a future visit in order to experience the level of hospitality that is typical of our hotels.Yours sincerely,Hotel Riu Montego BayOnline Reputation Manager

Dear Dilara B,We are delighted that your stay with us has been a success.We are glad you enjoyed the service we provide to our guests.We hope that soon, you will be able to live an even better experience with us.Yours faithfully,Hotel Riu Montego BayOnline Reputation Manager

Dear Jessie,Thank you for your great review and for spending time with us.We are delighted to hear that we lived up to your expectations of us.We look forward to welcoming you again soon. Until then, we wish you all the best.Yours faithfully,Hotel Riu Montego BayOnline Reputation Manager

Dear Tennisha Devonay,Thank you for providing your honest feedback.It is unfortunate to hear you weren't completely satisfied with your recent experience, as our policy is to make every attempt to please our guests.You may rest assured that we will share all your impressions with our management team for a proper follow up as guest service is our absolute main priority and we hope that we will have the opportunity to welcome you back again for a more satisfying experience.With our best wishes we remain,Hotel Riu Montego BayOnline Reputation Manager

Dear Onoriode,Thank you for your great review.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu Montego BayOnline Reputation Manager

Dear Paige,We appreciate this feedback! It is great to know that you enjoyed your stay with us so much!We are looking forward to hosting you again soon.Greetings,Hotel Riu Montego BayOnline Reputation Manager

Dear Gaseen Devon,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel.We look forward to sharing another amazing experience with you soon. Have a lovely day.Hotel Riu Montego BayOnline Reputation Manager

Dear Andre,We enjoyed reading your generous review of our hotel.It was a pleasure having you stay with us and we are glad that you enjoyed all aspects of our property.We look forward to welcoming you again in one of our worldwide premises.Best wishes, Hotel Riu Montego BayOnline Reputation Manager

Dear Tarik Jamal,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel.We are very happy to hear that you had a lovely time at our hotel!We look forward to sharing another amazing experience with you soon. Have a lovely day.Hotel Riu Montego BayOnline Reputation Manager

Dear Amy,We appreciate you took the time to leave your impressions regarding your recent stay with us. However, it is disappointing to read that despite our efforts we could not meet your expectations in some areas.We are sorry to learn that you were not fully satisfied with the All-Inclusive program and the food and drinks included in it. We regret to read that we did not fulfil your expectations with our offer, as we always offer a wide variety in order to cater to every guests taste. We will forward your feedback to our Food & Beverage manager.Nonetheless, we would like to thank you for having chosen our hotel for your stay. It is saddening to read our service did not meet your standards, since all our guests are very important for us, the management will be notified.Best Regards,Hotel Riu Montego BayOnline Reputation Manager