3 個室外泳池;泳池傘、躺椅

雷鬼悅宜灣全包式住宿 - 只招待成人的評價

4 out of 5

評價

8.4

很好

10 分評分,優異;2001 則評價中有 1073 則" "
8 分評分,不錯;2001 則評價中有 505 則" "
6 分評分,一般;2001 則評價中有 253 則" "
4 分評分,欠佳;2001 則評價中有 90 則" "
2 分評分,很差;2001 則評價中有 80 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

6/10 一般

Aymbir

家人同遊
讚好:整潔度和職員與服務
Wall sockets weren’t working to charge your phones. Food wasn’t up to standard
於 2024 年 5 月住了 3 晚

10/10 優異

Arielle (Brooklyn)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
If you love a fun, party vibe, this is the place to be. First time I stayed at RIU Palace. Super boring but a nice hotel. This is my second time at Reggae and it won’t be my last. Staff is friendly as always!
於 2024 年 5 月住了 4 晚

8/10 不錯

Jasmine

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff needs to be a little more specific about room keys and having rooms ready when they’re suppose to be ready not hours later!
於 2024 年 5 月住了 5 晚

8/10 不錯

Jennifer

讚好:整潔度、職員與服務和住宿狀況
The Resort was nice and the workers were friendly
於 2024 年 3 月住了 3 晚

10/10 優異

Jenifer

伴侶同遊
Nice staff
於 2024 年 3 月住了 6 晚

6/10 一般

Jean

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked the sense of security that I felt. I found that the staff were attentive and helpful.
於 2024 年 3 月住了 4 晚
Hotel Riu Reggae 於 2024年5月22日的回應
Dear Jean,The best reward is to learn that you had a nice time.Thank you very much.We very much look forward to seeing you again.Best Regards,Hotel Riu ReggaeOnline Reputation Manager

8/10 不錯

Armanda Noemi (Haverhill)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was very clean and safe. Most of the food were not appetizing because it looked old and dry. Same menu everyday. (Buffet) Other restaurant in the hotel always reserve. Unwelcoming front desk staff.
於 2024 年 5 月住了 7 晚
Online Reputation Manager 於 2024年5月22日的回應
Dear Armanda Noemi,Thank you so much for leaving us your wonderful opinion. Without you, our work would be meaningless.We look forward to seeing you in this, your second home, to offer you an even better stay.See you soon. Yours faithfully,Hotel Riu ReggaeOnline Reputation Manager

10/10 優異

Ryan

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
From start to finish, we felt welcomed like no other. Staff were attentive and always went above and beyond. Food was great - don't miss the jerk hut hours each day!! Facilities were clean and they definitely pay attention to even the small details when attending to your room.
於 2024 年 4 月住了 4 晚
Online Reputation Manager 於 2024年5月21日的回應
Dear Ryan,We are delighted that your stay with us has been a success.We are glad you enjoyed the service we provide to our guests.We hope that soon, you will be able to live an even better experience with us.Yours faithfully,Hotel Riu ReggaeOnline Reputation Manager

10/10 優異

Ty (Granbury)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Riu Reggae was great for a short, super fun getaway. The resort is very lively with live music and live entertainment every day and night. The food was great and the staff was very friendly and fun.
於 2024 年 3 月住了 5 晚
Online Reputation Manager 於 2024年5月20日的回應
Dear Ty,We greatly appreciate your positive feedback. Receiving you in our facilities has been a real privilege. It fills us with joy to know that your experience with us was so rewarding. We sincerely hope to have the opportunity to host you again on numerous occasions.Yours faithfully,Hotel Riu ReggaeOnline Reputation Manager

10/10 優異

Latisha

伴侶同遊
讚好:設施服務
Very good if you like the party
於 2024 年 5 月住了 5 晚

10/10 優異

Lissette Del

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 5 晚

10/10 優異

Radhika (Montverde)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing food activities entertainment staff
於 2024 年 5 月住了 5 晚
Hotel Riu Reggae 於 2024年5月16日的回應
Dear Radhika,Thank you very much for leaving your valuable feedback!Your positive ratings are very welcome, since our staff do their best to make our guests’ stay as pleasant as possible.We look forward to your next visit.Kindest Regards!Hotel Riu ReggaeOnline Reputation Manager

8/10 不錯

Christopher

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 6 晚

8/10 不錯

Jason

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Bottom Line = would stay again, a solid 8/10 rating. Food = Excellent. Best I've had at any resort. Rooms = Clean and cleaned well but 3/4 of our group had a minor issue with something (electrical issues, fan not operational or noisy, etc.) and sometimes housekeeping didn't fully replenish towels or mini-bar Atmosphere = Party, so it's loud, even well into the evening. If you want quiet, don't have your room face the stage or be near the lobby. Bars = Great drink menu, lobby bar open 24/7. But, generous tipping doesn't really get you priority service. Size = Very, VERY small, but you can walk over to Riu Montego Bay for a change in scenery. About day 3 or 4 you start to feel the limitations that come with its size. Staff = All of our interactions were very pleasant. Pools = The main pool is the loud high energy pool all day long. The secondary pool is more laid back. However, the towel exchange is very lacking. The resort was never able to keep up with fresh towels during peak times.
於 2024 年 5 月住了 6 晚
Online Reputation Manager 於 2024年5月17日的回應
Dear Jason,We appreciate your kind words. Your comments are very valuable to us and we are glad that you have enjoyed the services provided.We look forward to welcoming you again soon.Best regards,Hotel Riu ReggaeOnline Reputation Manager

8/10 不錯

Kevin

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Room Service
於 2024 年 5 月住了 4 晚
Online Reputation Manager 於 2024年5月15日的回應
Dear Kevin,Thank you so much for taking the time to review your stay and for the rating!It was our pleasure taking care of you! We are looking forward to having another chance to welcoming you back in the near future.Have a great day,Hotel Riu ReggaeOnline Reputation Manager

10/10 優異

Giuseppe

讚好:住宿狀況
於 2024 年 4 月住了 4 晚

10/10 優異

Rayda DuPree

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 5 晚

10/10 優異

Gracie

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely staff!!
於 2024 年 4 月住了 5 晚

10/10 優異

Paneet

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great experience at the Riu!!
於 2024 年 4 月住了 14 晚
Online Reputation Manager 於 2024年5月9日的回應
Dear Paneet,We are pleased with your feedback and would especially like to say how much we appreciate you sharing it with our future guests.Please know that we are here, and we continue to improve every day, so that when you return you will have an even better experience than the one you had.Yours faithfully,Hotel Riu ReggaeOnline Reputation Manager

10/10 優異

Brittany

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved everything about this property especially the food and the resort was super clean. Also, entertainment was great
於 2024 年 4 月住了 4 晚
Online Reputation Manager 於 2024年5月9日的回應
Dear Brittany,Thank you for taking the time to give us your valued feedback following your stay at our hotel. We are happy to hear that you had a lovely time at our hotel! We look forward to sharing another great experience with you soon. Have a lovely day. Hotel Riu ReggaeOnline Reputation Manager

10/10 優異

Sumita

讚好:整潔度、職員與服務和住宿狀況
Excellent property
於 2024 年 3 月住了 5 晚
Online Reputation Manager 於 2024年5月9日的回應
Dear Sumita,Thank you for your words, they are very gratifying and show us that we are working in the right direction.We sincerely hope that you will visit us again soon in one of our facilities and offer you a stay that will be the same or even better than the one you experienced.We hope you will be back soon.Yours faithfully,Hotel Riu ReggaeOnline Reputation Manager

10/10 優異

Joseph

讚好:整潔度、職員與服務、設施服務和住宿狀況
Love the place the vibes and everything
於 2024 年 4 月住了 3 晚
Hotel Riu Reggae 於 2024年5月9日的回應
Dear Joseph,We wish to thank you on behalf of all our staff team for your fantastic review and for being a lovely guest.Our best reward is learning you enjoyed your holiday.We cannot wait to see you again soon.And we wish you, all the best!Love you back, Joseph,Hotel Riu ReggaeOnline Reputation Manager

10/10 優異

SAMEEN

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff is just amazing.
於 2024 年 4 月住了 4 晚
Online Reputation Manager 於 2024年5月9日的回應
Dear SAMEEN,We are very pleased to hear that we lived up to your wishes in terms of the points you have made.We hope that you will come back to enjoy your stay with us very soon.We look forward to welcoming you!Yours faithfully,Hotel Riu ReggaeOnline Reputation Manager

10/10 優異

Crystal

讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything is absolutely Jamazing!! This is my third time here!! I love the food, the staff & the property! Tons of fun! Can't wait to return!
於 2024 年 4 月住了 3 晚

2/10 很差

zahniya

於 2024 年 4 月住了 3 晚

10/10 優異

Melanie

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I enjoyed the reggae.
於 2024 年 4 月住了 3 晚
Online Reputation Manager 於 2024年5月7日的回應
Dear Melanie,Thank you very much for your positive feedback, We are happy to hear that you enjoyed our company.We hope you will continue to consider us in the future to welcome you back.We look forward to welcoming you with open arms!Yours faithfully,Hotel Riu ReggaeOnline Reputation Manager

10/10 優異

Tanya

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My first time and I loved it I’m going back again
於 2024 年 4 月住了 4 晚
Hotel Riu Reggae Online Reputation Manager 於 2024年5月7日的回應
Dear Tanya,Our efforts are rewarded when we read that our dear guests have enjoyed a well-deserved holiday.It is nice to know that we are doing a good job and that it is appreciated by our wonderful guests. And it's fantastic to read that you enjoyed your holiday.We look forward to hosting you again soon.Thank you very much!Love you back, Tanya,Hotel Riu ReggaeOnline Reputation Manager

8/10 不錯

Marie

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Everything was great although there could’ve been more late night activities and dining options. Also I found it strange that the jerk chicken was only offered for lunch.
於 2024 年 4 月住了 3 晚
Hotel Riu Reggae Online Reputation Manager 於 2024年5月7日的回應
Dear Marie,Thank you very much for choosing Riu and for sharing your feedback. As we strongly believe that guests come first, we will forward your review to the departments in charge.We hope you will give us another chance to welcome you again and share a great experience.Best Regards,Hotel Riu ReggaeOnline Reputation Manager

10/10 優異

Shannon

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really enjoyed our stay was welcome with a rumpunch at checkin the room was amazing and room service was present everyday. The food omg the food was to die for. will be back forsure
於 2024 年 4 月住了 6 晚
Hotel Riu Reggae Online Reputation Manager 於 2024年5月6日的回應
Dear Shannon,We are so grateful to read that you gave us the opportunity to prove that all the positive reviews that we have, are based on the reality of our hotel and the result of the work of our lovely staff.It is great to learn you had a nice time.Wishing to welcome you again very soon, Shannon!Warmest wishes!Hotel Riu ReggaeOnline Reputation Manager

8/10 不錯

Debra

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 7 晚

10/10 優異

Mohamed

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Exceptional.. excellent staff , property is very clean.. fun activities all the time .. definitely will be back
於 2024 年 4 月住了 6 晚
Online Reputation Manager 於 2024年5月2日的回應
Dear Mohamed,On behalf of the whole team, we thank you for your positive feedback, as it is very motivating for us to know that we are moving in the right direction.We hope that you will choose us again soon to spend a few days with us for another unforgettable experience.Yours faithfully,Hotel Riu ReggaeOnline Reputation Manager

8/10 不錯

Sasha

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 4 晚

10/10 優異

Laetisha

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 5 晚

8/10 不錯

Chaunice

讚好:整潔度、職員與服務和住宿狀況
Very enjoyable
於 2024 年 2 月住了 3 晚
Online Reputation Manager 於 2024年5月3日的回應
Dear Chaunice,We are pleased to know the evaluation you have given us.Furthermore, we are happy to know that we have been part of your pleasant experience in our facilities.We appreciate the kindness you have had in evaluating us so positively.It will be a pleasure to welcome you once again.Yours faithfully,Hotel Riu ReggaeOnline Reputation Manager

2/10 很差

Rachel

伴侶同遊
讚好:職員與服務和住宿狀況
不滿:整潔度
My husband and I have hundreds of bite marks all over us from bed bugs in our room! Absolutely disgusting.
於 2024 年 4 月住了 5 晚
Online Reputation Manager 於 2024年5月2日的回應
Dear Rachel,Thank you very much for staying at Riu and for sharing your feedback with us.As it is one of our main priorities to give an outstanding service to all of our guests, we are concerned to learn that we may have missed out on some details leaving you with an unpleasant experience.We have not been informed about similar cases before your stay, other guests who were allocated in the same room used the same mattress and did not report anything. Our House keeping department also checked the mattress of your room and they could not detect any irregularity. In case you wish to follow up or to raise a formal complaint, you can share your concerns with our After Travel department via email (through Expedia).Please rest assured, your observations will be shared with the responsible team, as we understand that there is always room for improvement and we hope we will have the opportunity to host you again soon to regain your confidence.We wish you all the best,Hotel Riu ReggaeOnline Reputation Manager

8/10 不錯

Garth

讚好:整潔度、職員與服務和住宿狀況
Positive: Nice property, friendly staff and good selection of foods. Negative: Terribly noisy! My room was in the main floor, down the hall from the reception. There was this constant noise throughout the day, night and even early (4/5am) in the morning. The hotel to their credit gave us the option to move but we just did not want to repack our stuff and to head to another room.
於 2024 年 4 月住了 4 晚
Online Reputation Manager 於 2024年5月3日的回應
Dear Garth,Thank you for your review and for spending time with us.We're glad we were able to live up to the expectations you had of us.However, please rest assured that your words will be taken into account as we understand that there is always room for improvement.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu ReggaeOnline Reputation Manager

8/10 不錯

KARA ABIGAIL

於 2024 年 4 月住了 7 晚

10/10 優異

Rachel

於 2024 年 4 月住了 4 晚

10/10 優異

Samantha Joann

於 2024 年 4 月住了 4 晚

2/10 很差

malcolm

不滿:整潔度
First day got stung by a jelly fish. Second day my Wife got pinched by a crab. Third day and fourth day there was cockroaches in our room. We had to ask the front desk to spray our room in the middle of the night. Definitely won’t be staying here or booking through Expeidia again
於 2024 年 4 月住了 7 晚
Online Reputation Manager 於 2024年4月25日的回應
Dear malcolm,Thank you for sharing your feedback with us. We are very concerned to learn of your inconveniences during your stay, as we want all of our guests to experience some care-free and safe holidays while staying with us. Your comments will be shared with our team to study to take corrective measures where necessary as we hope to have the opportunity to welcome you soon again so that we can provide a better experience.Respectfully,Hotel Riu ReggaeOnline Reputation Manager

10/10 優異

Adebiyi

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Solid
於 2024 年 4 月住了 4 晚
Online Reputation Manager 於 2024年4月23日的回應
Dear Adebiyi,It was a real pleasure for us to receive your complimentary comments and to note that you greatly appreciated different aspects of the hotel that contributed to your highly satisfactory experience. We look forward to your return and the opportunity to provide you with another memorable experience in our facilities. We look forward to welcoming you with open arms.Yours faithfully,Hotel Riu ReggaeOnline Reputation Manager

10/10 優異

Madison Renee

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our stay with Riu reggae was beautiful. It’s genuinely a gorgeous country. Please just be careful for merchants and know the value of NO as they will try to trick you and act super nice to get you to spend all your money.
於 2024 年 4 月住了 6 晚
Online Reputation Manager 於 2024年4月22日的回應
Dear Madison Renee,Thank you so much for your review!It was a pleasure to have you with us. We are glad to know that you enjoyed your stay. However, it is disappointing to see that the local vendors behavior made your stay less enjoyable. It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu ReggaeOnline Reputation Manager

10/10 優異

Nwakamefuru

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved staying here
於 2024 年 4 月住了 5 晚
Online Reputation Manager 於 2024年4月22日的回應
Dear Nwakamefuru,Thank you so much for choosing Riu Hotels & Resorts and for sharing your experience! We are very happy to hear that we were able to meet your expectations and you enjoyed your stay. We look forward to welcoming you back in the near future!Best wishes, Hotel Riu ReggaeOnline Reputation Manager

10/10 優異

MICHAEL joseph

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
THE PROPERTY IS BEAUTIFUL BUT THERE IS NO PLACE TO WALK TO AND IT IS A DISTANCE TO DRIVE TO GET TO ANY SHOPPING ALSO THERE IS ONLY ONE SMALL SHOP IN THE REGGAE HOTEL THERE SHOULD BE SOME MORE SHOPPING
於 2024 年 4 月住了 5 晚
Hotel Riu Reggae Online Reputation Manager 於 2024年4月18日的回應
Dear Michael Joseph,We are so grateful for your outstanding feedback.It is rewarding to read you enjoyed your stay at our hotel.We take note of your observation and we will continue working to make every stay memorable.We look forward to welcoming you again.Loving Greetings, Michael,Hotel Riu ReggaeOnline Reputation Manager

10/10 優異

William Roy

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff great pools bar in the pools clean neat rooms great entertainment
於 2024 年 4 月住了 5 晚
Hotel Riu Reggae Online Reputation Manager 於 2024年4月18日的回應
Dear William Roy,We are truly grateful for your stupendous feedback.It is very pleasing to learn you liked your experience and we look forward to hosting you again soon.Thank you very much!Kindest wishes, William,Hotel Riu ReggaeOnline Reputation Manager

8/10 不錯

Wendy

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
Everything was wonderful except the first night the bed had dirty sheets
於 2024 年 4 月住了 3 晚
Hotel Riu Reggae Online Reputation Manager 於 2024年4月18日的回應
Dear Wendy,We count ourselves lucky for our lovely guests. Our staff feel very rewarded.Thank you very much for your feedback.Your comment will be shared with the management.We really look forward to welcoming you again.Kindest Regards,Hotel Riu ReggaeOnline Reputation Manager

10/10 優異

Blair

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Everything was amazing
於 2024 年 4 月住了 3 晚
Hotel Riu Reggae Online Reputation Manager 於 2024年4月18日的回應
Dear Blair,Thank you very much for staying with us and for letting us know about your stay.We are very grateful to you for having chosen our hotel, it is great to read your feedback.We will let the staff know their work is appreciated and you loved your stay.Kindest Regards!Hotel Riu ReggaeOnline Reputation Manager

10/10 優異

William (Ottawa)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good hotel
於 2024 年 4 月住了 4 晚
Online Reputation Manager 於 2024年5月2日的回應
Dear William,Thank you very much for your review.We are very happy that you had a great holiday with us!We look forward to welcoming you again soon, in one of our facilities.With our best wishes, we remain at your entire disposal.Yours faithfully,Hotel Riu ReggaeOnline Reputation Manager

10/10 優異

Wanda Marie

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Great food, staff
於 2024 年 4 月住了 9 晚
Hotel Riu Reggae Online Reputation Manager 於 2024年4月18日的回應
Dear Wanda Marie,It is a delight to be able to read your fantastic feedback.Our lovely staff is so rewarded when they learn that their efforts paid off.Thank you very much for your wonderful review!We would love to have you back soon, Wanda Marie.Warmest Regards,Hotel Riu ReggaeOnline Reputation Manager

10/10 優異

Mary Ellen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Enjoyed its closeness to airport
於 2024 年 4 月住了 6 晚
Online Reputation Manager 於 2024年4月16日的回應
Dear Mary Ellen,Thank you very much for your feedback and positive evaluation.We hope you continue to consider us for your future visits. Have a lovely day, Hotel Riu ReggaeOnline Reputation Manager