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"Clean Comfortable Friendly "

"Lovely hotel, returning customers New systems introduced day we arrived- staff very preoccupied and rattled,no greeting when arrived, felt we were completely in the way and an inconvenience to the receptionist, and this continued when we went to the bar - card machines not working and staff stressed and said they wanted to go home ! In the morning, housekeeping tried to get in room several times- trying to again blame the new systems Hotel management - the new systems are not a good customer experience , ruined our stay "

"Very clean and spacious "

"Hitel is a lovely old building with nice, well equipped rooms. Unfortunately, the menu prices were a bit steep which isn't a problem when the food is excellent, but we found ours not so with various parts microvaved. For nearly £100 for two beers, two starters and two main courses you don't wish to be left disappointed."

"The room was clean although the decor is dated. Two challenges for me - only one light in the room on the wall. I had to ask for a bedside lamp. The staff was excellent at helping resolve that dilemma. The second issue was intermittent internet access. "

"The hotel was very clean. Our room was spotless but had a dirty of chemical smell which was a bit off putting. We were disapponted that there wasn't room service after a long journey to the hotel. Might be worth updating your website as we would have avoided getting a last minute luke warm takeaway. Breakfast was ok - the choice was really good but had been lying out a while so wasn't the easiest to eat. I would imagine it would be lovely if it was a bit fresher. "

"The hotel was super and all the staff were incredible thank you "

"Fifth stay here and definitely not as clea"

"Very clean. Fantastic facilities. Great value. Would definitely stay again."