预订沙斯塔山酒店宾馆住宿限时优惠

“I am writing to express my disappointment regarding my recent stay. While I understood the price was budget-friendly, the lack of cleanliness was unacceptable. The room was poorly maintained with torn curtains and an incredibly dirty AC unit. Furthermore, the amenities advertised, like the pool, do not match the current state of the property. For $70, I expected a basic level of hygiene, but I ended up having to clean the room myself. This was a chaotic experience that did not meet even the……

“thank you”

“Clean room. Great staff. Cool shops and restaurants nearby ”

“Very quaint hotel with a beautiful main lodge where afternoon wine tasting and breakfasts are served to the guests. The new splits work real well to provide exactly the preferred temperature and without noise! Very pleased with our stay!”

“The landscape is being worked on and some trip hazards exits. The room was clean but the shower & bath was questionable. Someone's shampoo bottle was left in the shower which indicated it had not been totally cleaned. There is no in room coffee maker so you must go to the Continental breakfast for coffee and/or cereal.”

“Room is small but clean. Window curtains are half covered. The AC turns on and off. Wifi is good. No staff to entertain, they will text you of the code and you will leave the key in the door when leaving. ”

“Clean room, comfortable bed, nice location.”

“The cutest hotel! The owners were so friendly. The room was adorable and spacious. The community area was lovely to hang out in by the fireplace and visit with other guests and play games at night. ”

“Super attractive room, very clean - great amenities and our service dog loved the direct access outside from our room. Wonderful shower, bed, coffee, fireplace, everything!”