Sotetsu Mutsuuracho hotels

"It was a comfortable visit for us two. Thank you."

"Thank you for the hospitality "

"I stayed in this hotel for a total of 6 nights in June and 4 nights in July for its convenience and excellent service! I went sightseeing in Tokyo area and all the way to Nagoya, Kobe, and Nara, and I was able to store my large suitcases in the hotel luggage room in between without worrying about them being lost or carrying a lot of extra stuffs to places (so I just brought clothes I needed for 1-6 days with me only while I traveled for 16 days in Japan as my large suitcases were more for my 27 day trip to Taiwan afterwards. What impressed me the most is the care and support from the hotel staffs when my kid suddenly got very ill with high fever and the hotel let me borrow wheelchair to transport my kid to see a doctor in Honeda terminal 3 and they also came to talk to me asking me how my kid’s condition was after we visited the clinic. The front desk staff were all very polite and the cleaning ladies provided great room service! The laundromat available for customers to use was nice and you can find if your laundry is done or not from the TV in your own room, which is very convenient! I love it also because it’s easy to travel with either Monorail, Keikyu metro line, or Limousine buses from the hotel every day! Based on my experience from this trip (I tried this hotel first time in 2023 summer and my other family members also stayed here 2025 spring) I would absolutely recommend this hotel to any visitors (especially who come to Japan first time) and I will stay again! "

"Setting up the TV screen mirror was a bit confusing, but you have to check all the instruction cards in the room. The shower was great, and the room was comfortable. "

"Great hotel! Would stay again!"

"We stayed in the hotel for the quick commute to the airport. However we were happy to have very clean and comfortable rooms. The free shuttle service was a bonus and the driver saw how I had a small child and helped me with my bags. "

"Room was clean and quiet. Breakfast was great"

"Excellent facility! Very responsive to all our needs. Super convenient and easy to get to from the airport (one train ride away). Will absolutely stay there again!!! The place is top notch, clean, new, and exceeded our expectations. "

"The only down side of this property is the parking. It’s took so long. "