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"Excellent hotel, the room was very spacious. Great buffet breakfast selection. Friendly staffs. Free shuttle bus to Yuzawa station every 30 mins. The snow resort is right next to the hotel; however, it was not yet opened when we were there (mid December) We had to travel to Kagura."

"staff were polite, friendly and made us feel at home! special thanks to dining staff Shinya san who was attentive and friendly especially to young children, and also for accommodating our request to dine earlier. he even folded crane origami for us! we really appreciate his thoughtfulness, thank you so"

"The staff were amazing, so kind and friendly. We loved the onsen and the beautiful breakfast "

"Well situated to train, many stores, lots of restaurants, great breakfast, clean rooms, great staffs. "

"Hot spring"

"I deeply appriciated the things hotel offered."

"Loved the area. Beutiful scenery and really good sushi."

"Spacious clean and comfortable room with free breakfast."

"Excellent front desk staff. 2 of the 3 people who I met while I was there spoke English. All were very pleasant."