納瓦拉酒店 | 熱門納瓦拉住宿限時優惠每晚可低至 HK$191

「Unlike urban 5star hotels, owner and staff were treated me with genuine care and concern.」

「We had a late flight arriving into Colombo - so checked in for 1 night only. Room was fairly big but we had issue with the bathroom door which was difficult to slide in and out. Breakfast was a buffet with good options.」

「Nice service 」

「The view is amazing from the room」

「They put me in a smoking room at the first night. Housekeeping didn’t go a good job in cleaning the toilet. 」

「The staff need to be re-trained. House keeping was inconsistent - four towels, then two. Six waters, then none. Laundry had to be chased. The staff at the breakfast restaurant were appalling. Cutting in front all the time when walking, standing in groups talking whilst we were trying to open doors. Being told to move tables! Unhelpful at best. This is not a five star experience. Not even close.」

「Beautiful hotel, very centrally located and right next to the ocean. Our room was nice and spacious and clean. Staff and management were very nice and helpful all around. Eg 1: I had hurt my ankle the previous day, and over our 2 day stay, they assisted my wife in getting ice for my leg. Eg 2: We also needed a screwdriver to remove the battery from a toy we bought (for plane travel), and the staff went out of their way to help out with it (laughing at us). The breakfast and dinner buffet...