「Although the food and drinks were good, the customer service was terrible. Staying at this resort was the worst experience I’ve ever had. The staff were not friendly and not accommodating. I had no AC for 3 of the 4 nights there. After several complaints and multiple maintenance workers failing to fix the issue, they offered to upgrade me to a different room the night before checking out (my birthday) at 10:30pm. They did not offer a bellboy to assist with moving my bags from one room to the...
「Although the food and drinks were good, the customer service was terrible. Staying at this resort was the worst experience I’ve ever had. The staff were not friendly and not accommodating. I had no AC for 3 of the 4 nights there. After several complaints and multiple maintenance workers failing to fix the issue, they offered to upgrade me to a different room the night before checking out (my birthday) at 10:30pm. They did not offer a bellboy to assist with moving my bags from one room to the...
Tatiana Miranda