Upon arriving at the resort, we were greeted by friendly staff and they gave us a short car ride to the building we stayed at. Any questions we raised at the counter, they were helpful to assist us. Despite the slightly dated interior, the overall environment was clean and tidy. There were quite a few different hot spring spots in the indoor and outdoor areas. It was very relaxing and peaceful, as we tried out the various hot springs where some had pressurized bubbles.
One of the more memorable moments was when we wanted to head out to Yehliu Geopark, but we had difficulties catching the bus due to the more remote location. The weather was also quite terrible at the time with serious fog and misty rain... The resort driver spotted us helplessly waiting outside and offered us a lift to the park (which was not that close as the car ride was around 25 minutes) for a small fee. We were extremely grateful for the gesture and he also pointed out the various bus stops to teach us how to get back to the resort during the ride.
Out of all the hotels/resorts I have been to, this was hands down one of the best experiences I had with the exceptional service and considerate staff. I definitely recommend this place for those who would like to have a chill vacation and get out of the city.