「1. Bad shuttle service! Called the hotel and its operator never told us they only pick up at the blue area! just said the shuttle will be there in any minute. Caused our 50 minutes’ waiting in the chilly midnight.
2. Racist shuttle driver! When finally got on the shuttle, the old lady driver said whatever it is, you eventually get hotel by the “complementary” shuttle bus! How rude she was!!!
3. Very simple breakfast, some food are empty but didn't promptly filled.
4. Next to the Peña station,...
「1. Bad shuttle service! Called the hotel and its operator never told us they only pick up at the blue area! just said the shuttle will be there in any minute. Caused our 50 minutes’ waiting in the chilly midnight.
2. Racist shuttle driver! When finally got on the shuttle, the old lady driver said whatever it is, you eventually get hotel by the “complementary” shuttle bus! How rude she was!!!
3. Very simple breakfast, some food are empty but didn't promptly filled.
4. Next to the Peña station,...
「Really loved the atmosphere and the kindness of the staff. Felt welcomed and enjoyed spending time in the Rook upstairs. Really happy to visit again 」
「Really loved the atmosphere and the kindness of the staff. Felt welcomed and enjoyed spending time in the Rook upstairs. Really happy to visit again 」
「There are two disappointing points: 1. Check-in is only available at 4PM. I was driving around and got into a small car accident, that was terrible
2. There is no dedicated parking lot and one bath towel is missing.」
「There are two disappointing points: 1. Check-in is only available at 4PM. I was driving around and got into a small car accident, that was terrible
2. There is no dedicated parking lot and one bath towel is missing.」
「We booked there and breakfast was included. Then the staff said that breakfast was not included when booking through a third party. Also, the curtains in the room could not be closed, so we could not sleep at noon because it was too bright. In addition, the water in the bathtub did not flow. The next day when we checked out, we asked the counter staff if the two bottles of water were free. He said it was not free and one bottle cost $3. Then I was going to take it back to the room, but he said...
「We booked there and breakfast was included. Then the staff said that breakfast was not included when booking through a third party. Also, the curtains in the room could not be closed, so we could not sleep at noon because it was too bright. In addition, the water in the bathtub did not flow. The next day when we checked out, we asked the counter staff if the two bottles of water were free. He said it was not free and one bottle cost $3. Then I was going to take it back to the room, but he said...