Residences in North America

"Checking in took forever because there was only one person working and nobody else arrived to help, so we ended up leaving our bags with an employee so we could get to a show. Came back around 11pm for check-in and was helped much faster. The clerk nicely upgraded us from a room with one bed to one with two beds, which was really nice. There's no microwave or mini fridge in the room, and only a tiny trash can. Our bedroom door didn't lock every time so we constantly had to make sure it was locking properly. Staff was very friendly and helpful (minus the initial check-in), the gym was really nice, everything was very clean, and the hotel is located right in the middle of several Broadway theaters, which was super efficient for us. Would definitely stay here again!"

"The property is definitely not 4 star. The bathroom was very basic. Bathroom amenities were bare minimum. There was very little sound proof for the room. You can hear the door opening and closing in the hallway clearly which is very annoying! The location is pretty good though. And the beds were very comfortable."

"Would definitely stay here again. All around great place."

"Clean rooms and great staff"

"Breakfast meh, no toothbrush, no free internet "

"Did not park a car. "

"The shower was most pathetic i hv ever seen in any hotel "

"This was my first time in New York. My stay was okay comparative to other hotels I have stayed in other cities. The parking was best if you valet parked. They did not allow in and out parking. The hotel was nice except the shower was very small. The staff was moderately hospitable. The dining was unimpressive with no room service. I was right off Times Square so that was exciting. My doorman Bolivar was the shining spot. He was great!!!"

"Rooms are very outdated for the price the bathroom had rust and cracks no fan in the bathroom one bed was leaning to the side hotel gives luxury but the rooms do not It works for an overnight but I wouldn’t stay more "