搜索西北佛罗里达的度假村

“Good ”

“Staff are rude , frown and rolls their eyes if you walk by while they are mapping the floor and if you tell them that your puppies had an accident in the hallway. Staff are lacking quality customer service , they don't smile , they won't greet you hello ! Good morning . As if they are not too happy with what they are doing. Guest are like invisibles to their eyes . The hotel itself was very nice and clean , but it's about the staff customer service that plays a huge role in a customers……

“Front desk (check-in) staff gave poor customer service and lacked friendliness. ”

“Lazy river was excellent”

“No detail left untouched - our stay was amazing! From the thoughtful additions of things like robes, slippers, room spray, a room of treats for the kids on every level, front beach access, beautiful pools and firepit areas, to the welcoming staff that felt like family by night 2... we will be back again and again! ”

“Our trip was very enjoyable and staying in this unit was a pleasure. The unit was everything we thought it would be, especially being right on the beach. The balcony is cozy and the sunsets were enjoyed! ”