Winter Haven Northgate Shopping Center Hotels

"Bath tub stopper broken and requested towels that were never delivered"

"This is a place for kids! Our kids loved it! Parents bring earplugs for the nightly lobby party. Saturday night was definitely louder than Sunday or Monday. The food is expensive and does not include a lot of healthy options. To access the hotel, you must enter Legoland theme park parking entry gate and leave the same way. You kind of feel trapped. We had breakfast at the hotel each morning (included with the room rate). At breakfast you have to ask for yogurt, fruit, cereal, or oatmeal if you want it. The fruit was not as fresh, but the other options were tasty. There is a Publix nearby which helped for snacks. The hotel has water bottle refill stations & the park has Coke refill stations that give free cold water. Evenings we used the nearby Golden Corral - it offered cheaper buffet style food, more selection, and many more fruit/veggie offerings. Another night we ate at Moes nearby, it was okay. We had no trouble exiting or reentering parking after the park closed (5 pm when we were there). In the park we ate at the pizza and pasta place - they had a great salad bar and a variety of pastas. Pizza selection was limited, but covered the basics (cheese, meat, pepperoni, veggie). We did eat lunch one day at the Skyline in the hotel. It was good food, but not a lot of healthy side options. Alcohol in the hotel was about $10 for 16 ounce beer, $14 for mixed drinks. Anytime we had a problem they fixed it for us. Daily towel exchange was slow due to daily cleaning timing."

"The staff was friendly and the rooms were clean. Wi-fi was good. We would definetly stay here again."

"Staff was very friendly and helpful "

"The front desk staff was friendly and very helpful suggesting restaurants and things to do in the area. "

"The overall experience was great, highly recommend to stay! Great space, amenities, more beds than I originally realized, very nice, modern and clean. The description and pictures don't do it justice. Awesome value for when I booked and I was pleasantly surprised by it all and completely satisfied!"

"Do not stay or book here. Everything went wrong. Our room had no lock on the inside, bugs were crawling everywhere, our blankets were stained, the toilet seat cover was too small for the hole and cracked. We could not stay here and had to go else where. They also refused to refund me. "

"Inside of Tiny House was clean. Window blind was broken and missing slats so you could see in. Had to Cover with a towel. Parking for unit is not clearly marked, no sign for Tiny House so was difficult to figure out where to park on arrival. Photo online showing Tiny house with lake view is obviously old and does not depict accurately. The property is now overgrown. You cannot see the tiny house from the path as overgrown and the view of the lake is completely overgrown and now no view of the lake. This, in my opinion is false advertising of the property. "

"Great home. Very welcoming. Very clean. All you could ask for. Great communication from hosts before and during stay. Recommend highly "