St. Louis O'Fallon Park Hotels

"We had a very disappointing stay at 21c Museum Hotel St. Louis. The air conditioning in our room was not working at all, and the room phone was also not working. Because of this, I had to use my personal cell phone to call the front desk multiple times. After several calls, a technician came to the room, but he was not able to fix the AC, even after contacting the chief engineer. We requested to move to another room, but the front desk told us no rooms were available. However, at the same time, I saw other guests continuing to check in at the front desk, which made the situation very frustrating from a guest perspective. That night was terrible. The room was extremely hot, and because there was no working AC, I had to leave the room door open to let cooler hallway air into the room. This created a serious privacy issue because people walking by could see directly into our room. My family could not rest properly. The hotel later offered a $100 dining credit, but I did not accept or use it. For a stay that cost more than $600, and for a room that failed to provide basic expectations like working AC, a working phone, privacy, and proper rest, that offer was not an appropriate resolution. Overall, this was an unacceptable experience for a hotel at this price level. I would not recommend staying here based on my experience."

"Happy hour everyday was fantastic. "

"Rooms were clean and very nice. "

"Loved everything about it!"

"We had an excellent stay, no complaints at all! The breakfast staff were so nice - they let us all know they were about to close up and wished us a great day... The whole room applauded them for their kindness. Well done Hampton Inn 💚 See you next year ;)"

"parking was easy and secure. It was quiet. Had everything we needed."

"This listing is intentionally and blatantly deceptive. The few exterior photos are strategically angled to hide the true condition of the neighborhood, which is severely blighted and unsafe. The surrounding houses are crumbling and appear uninhabitable, something completely omitted from the listing.Within minutes of arriving, we heard what sounded like automatic gunfire nearby. When I raised legitimate safety concerns, the host dismissed it and accused me of lying.Because of this, I had to leave immediately and secure alternate accommodations at my own expense. I then spent over 2.5 hours on the phone with VRBO across multiple calls just to get a full refund for what was clearly a misrepresented property. VRBO ultimately agreed, but it should never have required that level of effort.This listing withholds critical information about the surrounding environment. Do not rely on it to reflect reality or make an informed, safe decision."

"When I checked in, I asked & was told there was a complimentary breakfast. When my party went to breakfast the next morning, I was told there was not a comp breakfast and we'd have to purchase. Not even comp. coffee. Very disappointing. "

"Our staycation was perfect. Great location close to the Fox theatre and not far from downtown."