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"Incredible stay! Staff were so sweet and accommodating; the amenities felt authentic to a traditional ryokan, it was clean and modern. I spent my stay with an elderly grandfather and a little kid and everyone loved it! The indoor and outdoor onsens were perfect. There were toys on a shelf for kids to access and take to their rooms.we had a wonderful time!"

"Love the traditional futon beds and room - it’s comfy and we especially love the private onsen that you can book. Each booking is for 50 mins to enjoy onsen peacefully by yourself "

"The food was absolutely delicious and the portions left us very full. It helped a lot as we burned calories with our different adventures."

"The onsen and food were fabulous. Staff very helpful and nice"

"Dinner and breakfast were fabulous! Rooms were spacious and onsens were clean and beautiful. My kids loved the ice cream machine in the lobby."

"Quality hotel "

"The location can not be better, you take a hot spring bath in open air with closly facing Mt Fuji, the experience is fantastic. The staff is super polite. The breakfast is good. Highly recommend."

"Beside the amazing view and the room and the everything else!!! Staff are amazing, hotel amenities and shuttle bus service well as car service to station!! I can’t think of anything bad to write!! Wow "

"早餐和晚餐非常棒, 溫泉也很舒服, 房間比預期的小一些"