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Hakone Ashinoko Hanaori

3.5 star property
Hotel in Hakone with spa services and 24-hour front desk

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Photo gallery for Hakone Ashinoko Hanaori

Property amenity
Public bath
Lobby
Public bath
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, Non Smoking (Open-Air Bath)

In-room safe, free WiFi, bed sheets

Standard Room, Non Smoking (Open-Air Bath)

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Bidet
Separate bath and shower
Hairdryer
Free bottled water
  • 333 sq ft
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Twin Room, Non Smoking (Casual,with Open-Air Bath)

In-room safe, free WiFi, bed sheets

Twin Room, Non Smoking (Casual,with Open-Air Bath)

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Separate bath and shower
Hairdryer
Free bottled water
Satellite channels
  • 247 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Non Smoking

Balcony view

Standard Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Free bottled water
Satellite channels
  • 333 sq ft
  • Sleeps 4
  • 2 Large Single Beds, 1 Single Sofa Bed and 1 Single Futon

View all photos for Deluxe Room, Non Smoking (Japanese Western, Outdoor Hot Spring)

In-room safe, free WiFi, bed sheets

Deluxe Room, Non Smoking (Japanese Western, Outdoor Hot Spring)

Highlights

Air conditioning
Fridge
Flat-screen TV
Deep-soaking bath
Bidet
Separate bath and shower
Hairdryer
Free bottled water
  • 505 sq ft
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons

View all photos for Twin Room, Non Smoking (Casual)

In-room safe, free WiFi, bed sheets

Twin Room, Non Smoking (Casual)

Highlights

Air conditioning
Fridge
Flat-screen TV
Bidet
Private bathroom
Hairdryer
Free bottled water
Satellite channels
  • 247 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Mobility Accessible, Non Smoking

In-room safe, free WiFi, bed sheets

Twin Room, Mobility Accessible, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Private bathroom
Bidet
Shower/bath combination
Hairdryer
Free bottled water
  • 320.2 sq ft
  • Partial lake view
  • Sleeps 2
  • 2 Large Single Beds
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About the area

Map
160 Motohakone Togendai, Ashigarashimo-gun, Hakone, Kanagawa-ken , 250-0522

What's nearby

  • Hakone Visitor Center - 11 min walk - 1.0 km
  • Ōwakudani - 6 min drive - 3.7 km
  • Hakone Ropeway - 6 min drive - 3.7 km
  • Lake Ashi - 8 min drive - 7.0 km
  • Hakone Kowakien Yunessun - 11 min drive - 7.2 km

Getting around

  • Kowakidani Station - 10 min drive
  • Hakone Miyanoshita Station - 12 min drive
  • Tokyo (HND-Haneda) - 110 min drive

Restaurants

  • ‪大涌谷くろたまご館 - ‬6 min drive
  • ‪箱根ロープウェイ株式会社桃源台駅 - ‬7 min walk
  • ‪涌わくキッチン - ‬6 min drive
  • ‪大涌谷駅食堂 - ‬6 min drive
  • ‪Cafe Tune - ‬8 min drive

About this property

Hakone Ashinoko Hanaori

Hotel near Lake Ashi
At Hakone Ashinoko Hanaori, you can look forward to an indoor mineral hot spring (onsen), a terrace and shopping on-site. Treat yourself to spa services, such as a facial, a massage or a body treatment. The on-site restaurant, 季しかり（ときしかり）, offers breakfast and dinner. In addition to a garden and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Hot springs on-site, an electric car charging station and coffee/tea in reception
  • A 24-hour front desk, a vending machine and luggage storage
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 154 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Highchairs and children's dinnerware
  • Toilets with electronic bidets, free toiletries and hairdryers
  • 32-inch flat-screen TVs with satellite channels
  • Fridges, heating and daily housekeeping

Languages

English, Japanese

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  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 727 reviews
The price is HK$2,449
HK$3,114 total
7 May - 8 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 季しかり（ときしかり）

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Children's dinnerware
  • Highchair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Spa

  • Facials
  • Hot springs
  • Massage
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
This property offers nonstop shuttle bus service to and from Odawara train station.
This property provides shuttle bus service to Odawara station at 11:15 AM, 2:15 PM, and 4:45 PM. Advance reservation is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay, PayPay, Merpay, LINE Pay, R Pay and WeChat Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the on-site public bathing facilities

Property is also known as

Hakone Ashinoko Hanaori Hotel
Hakone Ashinoko Hanaori Hakone
Hakone Ashinoko Hanaori Hotel Hakone

Frequently asked questions

Is Hakone Ashinoko Hanaori pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hakone Ashinoko Hanaori?

Self-parking is free at this property.

What time is check-in at Hakone Ashinoko Hanaori?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hakone Ashinoko Hanaori?

Checkout is at 10 AM.

Where is Hakone Ashinoko Hanaori located?

Located in Motohakone, this spa hotel is steps away from Sengokuhara Onsen and Hakone Pirate Ship. Hakone Visitor Center and Kuzuryu Shrine are also within 1 mile (2 km).

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Hakone Ashinoko Hanaori Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 864 out of 1256 reviews
Rating 8 - Good. 288 out of 1256 reviews
Rating 6 - Okay. 59 out of 1256 reviews
Rating 4 - Poor. 22 out of 1256 reviews
Rating 2 - Terrible. 23 out of 1256 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the baths and the staff. Beautiful views- I hope to go back!
Stayed 2 nights in Apr 2025

10/10 Excellent

Angel Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to rest and reenergize with a good onsen
Stayed 1 night in Mar 2025

10/10 Excellent

Kaori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm place to relax in front of the Ashioko lake. Easy access to port, shrine, aquarium, tour mountain!
Stayed 3 nights in Apr 2025

10/10 Excellent

Sandy

Liked: Cleanliness, amenities, property conditions & facilities
Loved the restaurant food for dinner
Stayed 2 nights in Apr 2025

10/10 Excellent

Pui Ha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with this hotel. Dinner buffet with free wines, a lot of choices for wine.
Stayed 1 night in Mar 2025

10/10 Excellent

Chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I ever stayed! The food is amazing and the hot spring is wonderful. Great service and very friendly staff! Almost feel like staying at a 5 star resort.
Stayed 1 night in Mar 2025

8/10 Good

Leila

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time staying in Hakone, and I’m so glad I chose this hotel. The location was perfect for me—convenient and within walking distance to the cable car and the lake cruise. The views were absolutely breathtaking, with the public and private onsen baths. An unforgettable experience.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing position above lake Ashi
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is exceptional. The staff and service was amazing as well as the dinner and breakfast that was included with our stay. We enjoyed the hot baths immensely and only wished we would have been able to stay longer. Highly recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Hanghang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in process, friendly staff, delicious food, great hot spring experience, and stunning lake views. Every wonderful thing you can imagine for a short holiday you can get it here.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Very good buffet dinner.
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was amazing, rooms are nice and at a good price!
Stayed 1 night in Dec 2024

10/10 Excellent

Danah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so wonderful and the staff are genuinely so helpful and lovely to interact with. The breakfast and the dinner were phenomenal and shouldn’t be missed. The private open air bath is a fantastic option for people with tattoos.
Stayed 3 nights in Apr 2025

10/10 Excellent

Pei Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful. Shuttle bus offers a great deal of convenience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Yukio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Wished the buffet had more variety choices of food. Otherwise great onsen facility to stay. Recommend to all.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay

Comfortable and beautiful hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Lionel Ee Kiong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a room with a view of the lake. It was gorgeous and nice to sit at the balcony to watch the sunset. A very relaxing stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay here at this hotel. We loved it so much last year that we had to return this year. The staff is excellent, the food at the buffet was delicious, our room was comfortable and even more so with the outdoor hot tub made it lovely. I had several shiatsu massages at the hotel wellness area with wonderful massage persons. I would highly recommend this hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

ashfaq

Liked: Cleanliness, staff & service
Everything was superb specially buffet Breakfast and dinner . However wifi needs to be fixed . It’s slow and sometimes , u available .
Stayed 3 nights in Apr 2025

10/10 Excellent

Nancie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort with great onsen.
Stayed 1 night in Nov 2024

10/10 Excellent

CHI WAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and decent room
Stayed 1 night in Feb 2025

10/10 Excellent

Luna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with 3 adults and 2 kids under 4 years old. Incredible service and food. The open air onsen is beautiful. Our room had a patio onsen that was beautiful as well. Attendants put out our futons while we were at dinner and spa had really reasonable pricing. Communication prior to arrival was clear and best of all - the hotel is walking distance from the ropeway/pirate boat station. So convenient after all of the transit to get to the lake. Thank you for the outstanding stay!
Stayed 1 night in Mar 2025

10/10 Excellent

WING YAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! The room is big and clean. The hot spring is spectacular. The dinner and breakfast provided are great. It really worth the price. I will definitely choose to stay in this hotel again when I come to hakone!
Stayed 1 night in Feb 2025

10/10 Excellent

CHENG-HUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great public Onsen!But our room was just too far from elevators.
Stayed 1 night in Mar 2025

8/10 Good

Chin Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breadfast and dinner buffet is really awesome, but the time 90 min seems a little bit rush, if 2 hours will be better! The room environment and hot spring is good and I enjoy it very much in the outdoor hot spring with snowing at that time. so great!!
Stayed 1 night in Mar 2025