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Hotel Okada

4.0 star property
Boardwalk/promenade ryokan with spa services and 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Okada

Public bath
Bathroom sink
Public bath
Exterior
Breakfast and dinner served
Hotel Okada sits near Hakone Open Air Museum, offering guests a tranquil escape with its indoor mineral hot spring. Visitors enjoy massage treatments, savor breakfast and dinner at the Sky Lounge, and spend time exploring the garden grounds or visiting the arcade/game room.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Pool
  • Housekeeping
  • Parking included
The current price is HK$1,171
HK$1,451 total
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Upper Floor Japanese Western Style Room, Non Smoking

1 bedroom, down duvets, in-room safe, free WiFi

Upper Floor Japanese Western Style Room, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Balcony
HDTV
Down duvet
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
Bidet
  • 463 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm

1 bedroom, down duvets, in-room safe, free WiFi

Deluxe Japanese Western Style Room with Open-Air Bath - YUAN - , Non Smoking, 51sqm

Highlights

Balcony
Individually furnished
Air conditioning
HDTV
Heating
Separate bedroom
Down duvet
Private bathroom
  • 549 sq ft
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Japanese Western Style Room with Open-Air Bath - SUISAI -, Non Smoking, 33sqm

1 bedroom, down duvets, in-room safe, free WiFi

Japanese Western Style Room with Open-Air Bath - SUISAI -, Non Smoking, 33sqm

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
HDTV
Heating
Separate bedroom
Down duvet
  • 355 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

1 bedroom, down duvets, in-room safe, free WiFi

Japanese Style Room with In room Bath- SENYU - , Non Smoking, 36sqm

Highlights

Individually furnished
Individually decorated
Mini-fridge
HDTV
Down duvet
Separate bedroom
Private bathroom
Shower/bath combination
  • 388 sq ft
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

1 bedroom, down duvets, in-room safe, free WiFi

Western Style Twin Room with In room Bath - SENYU - , Non Smoking, 35sqm

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
HDTV
Heating
Separate bedroom
Down duvet
  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm

1 bedroom, down duvets, in-room safe, free WiFi

Japanese Western Style Room with Open-Air Bath - SUISAI - , Non Smoking, 42sqm

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
HDTV
Heating
Separate bedroom
Down duvet
  • 452 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm

1 bedroom, down duvets, in-room safe, free WiFi

Deluxe Japanese Style Room with Open-Air Bath - YUAN - , Non Smoking 51 sqm

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
HDTV
Heating
Separate bedroom
Down duvet
  • 548 sq ft
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Upper Floor Japanese Western Style Room - Non-Smoking

1 bedroom, down duvets, in-room safe, free WiFi

Upper Floor Japanese Western Style Room - Non-Smoking

  • Sleeps 5

View all photos for Standard Japanese Style Room, Non Smoking

1 bedroom, down duvets, in-room safe, free WiFi

Standard Japanese Style Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Mini-fridge
HDTV
Down duvet
Separate bedroom
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 5
  • 5 Twin Futons

View all photos for TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

1 bedroom, down duvets, in-room safe, free WiFi

TOP Floor Japanese Western Style Room with Open Air Bath -MIYABI-, Non-Smoking, 64sqm

Highlights

Individually furnished
Air conditioning
HDTV
Heating
Separate bedroom
Down duvet
Private bathroom
Shower/bath combination
  • 689 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 42㎡

1 bedroom, down duvets, in-room safe, free WiFi

Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 42㎡

  • Sleeps 5

View all photos for Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 33㎡

1 bedroom, down duvets, in-room safe, free WiFi

Japanese Western Style Room With Open-Air Bath - SUISAI - Non-Smoking 33㎡

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Deluxe Japanese Western Style Room With Open-Air Bath - YUAN - Non-Smoking

1 bedroom, down duvets, in-room safe, free WiFi

Deluxe Japanese Western Style Room With Open-Air Bath - YUAN - Non-Smoking

  • Sleeps 5

View all photos for Top Floor Hot Spring Open-air Bath MIYABI] Japanese-Western Room

1 bedroom, down duvets, in-room safe, free WiFi

Top Floor Hot Spring Open-air Bath MIYABI] Japanese-Western Room

  • Sleeps 5

View all photos for Western-style Twin Room SENYU With Hot Spring Bath

1 bedroom, down duvets, in-room safe, free WiFi

Western-style Twin Room SENYU With Hot Spring Bath

  • Sleeps 2

View all photos for Standard Japanese-Style Room - Non-Smoking

Bathroom

Standard Japanese-Style Room - Non-Smoking

  • Sleeps 5

View all photos for Japanese Style Room With In Room Bath- SENYU - , Non Smoking, 36

Dining

Japanese Style Room With In Room Bath- SENYU - , Non Smoking, 36

  • Sleeps 5

[Upper Floor Guest Room] Japanese-style Room [Japanese Room] [Non-smoking]

  • Sleeps 5

View all photos for Deluxe Japanese Style Room With Open-Air Bath - YUAN - Non-Smoking

1 bedroom, down duvets, in-room safe, free WiFi

Deluxe Japanese Style Room With Open-Air Bath - YUAN - Non-Smoking

  • Sleeps 5
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About the area

Map
191 Yumoto Chaya, Hakone Machi, Ashigara Shimogun, Hakone, Kanagawa-ken, 250-0312

What's nearby

  • Tenzan Onsen - 1 min drive - 0.4 km
  • Lake Ashi - 21 min drive - 18.5 km
  • Hakone Open Air Museum - 25 min drive - 7.2 km
  • Hakone Shrine - 25 min drive - 8.9 km
  • Hakone Kowakien Yunessun - 26 min drive - 8.2 km

Getting around

  • Kowakidani Station - 12 min drive
  • Hakone Yumoto Station - 19 min walk
  • Tokyo (HND-Haneda) - 87 min drive

Restaurants

  • ‪囲炉裏茶寮八里 - ‬4 min drive
  • ‪はつ花そば 本店 - ‬15 min walk
  • ‪茶のちもと - ‬15 min walk
  • ‪たまだれ庵 - ‬7 min walk
  • ‪杣の栖 - ‬4 min drive

About this property

Hotel Okada

Upscale ryokan near Odawara Castle
Located close to Hakone Open Air Museum, Hotel Okada provides an indoor mineral hot spring (onsen), a terrace and a coffee shop/cafe. For some rest and relaxation, visit the 2 indoor hot springs, and indulge in aromatherapy, a deep-tissue massage or a body treatment. The on-site restaurant, Sky Lounge, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and an arcade/games room.
You'll also enjoy the following perks during your stay:
  • Swimming pool
  • Free self-parking
  • Hot springs on-site, multilingual staff and a ballroom
  • A TV in reception, 4 meeting rooms and massage treatment rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 103 rooms have amenities, such as free WiFi, safes and free bottled water.
Other amenities include:
  • Children's slippers and children's dinnerware
  • Bathrooms with bidets and shower/bath combinations
  • 32-inch HDTVs with digital channels
  • Wardrobes/cupboards, daily housekeeping and phones

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8.8 out of 10, Excellent, 67 reviews
The price is HK$1,092
HK$1,223 total
1 Dec - 2 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sky Lounge

Things to do

  • 2 indoor hot springs
  • Arcade/game room
  • Pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • 5,199 square feet of conference space

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a river
  • On the boardwalk/promenade
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot springs open from 5:30 AM - 12:30 AM
  • Hot springs water temperature - 55 ºC
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • 12 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Geta (wooden sandals)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Due to renovations, the foot bath and the Sky Garden on the 8th floor are not available from September 1-December 20, 2025.

Renovations and closures

The property will be renovating from 1 September 2025 to 20 December 2025 (completion date subject to change). The following areas are affected:
  • Hot springs
During renovations, the ryokan will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 1100.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Guests must contact this property in advance to reserve on-site parking and access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Hot springs access available from 5:30 AM to 12:30 AM
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hotel Okada Hakone
Hotel Okada
Okada Hakone
Onsen Hotel Okada
Okada Hotel Hakone Machi
Hotel Okada Ryokan
Hotel Okada Hakone
Hotel Okada Ryokan Hakone

Frequently asked questions

Does Hotel Okada have a pool?

Yes, this property has a pool.

How much does it cost to stay at Hotel Okada?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Okada on 1 Dec 2025 start from HK$1,171.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Okada pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Okada?

Self-parking is free at this property.

What time is check-in at Hotel Okada?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Okada?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Hotel Okada located?

Located in Yumoto, this spa ryokan is within 9 mi (15 km) of Odawara Castle, Hakone Open Air Museum and Lake Ashi. Hakonejinja Mototsumiya and Mount Ashigara are also within 12 mi (20 km). Hakone Yumoto Station is 19 minutes by foot.

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Hotel Okada Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 434 out of 860 reviews
Rating 8 - Good. 286 out of 860 reviews
Rating 6 - Okay. 95 out of 860 reviews
Rating 4 - Poor. 35 out of 860 reviews
Rating 2 - Terrible. 10 out of 860 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel although a bit older building. Staff was very helpful and spoke english well so no issues on communication. Baths do not allow tattoos though.
Stayed 1 night in Jul 2025

10/10 Excellent

Binh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice scenery. Friendly staffs. Decent breakfast buffet
Stayed 1 night in Jun 2025

8/10 Good

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities
Onsens were very nice at hotel. Didn’t feel the need to visit private onsens. Food options at hotel are extremely overpriced. Game room was very disappointing. You need to pay to reserves a ping pong table….. Room was very nice and private onsen was decent. Location is decent. Shuttle bus to train station is not available later at night and requires money. Onsens do a lot of heavy lifting for this rating. Besides the room + onsen not anything re-deeming about hotel.
Stayed 2 nights in Sep 2025

8/10 Good

Louie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the private Onsen

Great choice to have a private onsen. The facilities were clean and well appointed, we used the spa services and were very happy with them.
Stayed 2 nights in Apr 2025

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing property, very clean, helpful staff and lovely food and service.
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Wonderful private bath
Stayed 1 night in Apr 2025

2/10 Terrible

Levent

Disliked: Staff & service, property conditions & facilities
The hotel urgently needs to be renovated. It is very old fashioned, the air on all floors is smelly, the sky lounge used for serving breakfast and dinner is absolutely ugly and the dinner and breakfast offered are equalling the standard of a two star hotel maybe, but definitely not what one would expect when paying so much money for a hotel stay. It was the most expensive hotel we had during our stay in Japan and the worst one at the same time. Not happy to say this, but this is how it was unfortunately. We preferred a 7-Eleven breakfast on our departure day...
Stayed 2 nights in Sep 2025

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with semi-open air bath
Stayed 1 night in Apr 2025

8/10 Good

Susan

Liked: Cleanliness, amenities
The indoor spa was a great experience and really enjoyed it. The restaurant closes at 8pm and so do local restaurants therefore one has to travel a little further out to find food
Stayed 1 night in May 2025

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful beautiful place! It was cloudy, so I did not get a Mountain View, but the onsen experience was wonderful and much needed! The hike up the hotel was not great, but that’s the only con. Overall, we had a great time and experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
!
Stayed 2 nights in Jun 2025

10/10 Excellent

Song

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay in this hotel on my next trip to Hakone.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Real Japan!

A delight, and the front staff is very helpful for those of us who can’t read kanji. Go to Yu no Sato while everyone else is eating.
Stayed 2 nights in Mar 2025

10/10 Excellent

Zachary

Liked: Staff & service, amenities, property conditions & facilities
Beautiful area, well kept property, incredibly kind staff rooms and private bath were great
Stayed 1 night in Mar 2023

10/10 Excellent

Liem

Liked: Cleanliness, staff & service, property conditions & facilities
No other word yo describe this better than the best hotel. Accomodation, facilities, onsen bath on room. Staff is exceptional perfect, polite, helpful. The breakfast is ok, but if you like Japanese food more then it is perfect. Fully recommend this hotel. Will stay again if come back to Hakone.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with very friendly staff!
Stayed 2 nights in Aug 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel especially if you are looking for something with a bit more traditional vibe in the room.
Stayed 2 nights in Sep 2023

4/10 Poor

Kristofer

Liked: Cleanliness
We were really disappointed with our stay. Since there aren’t many dining options nearby, we ended up eating at the hotel buffet — which cost about $40 per person. Unfortunately, the food quality was poor. I’m not exaggerating when I say that half of it was cold — cold soup, cold pancakes, even the hot dishes weren’t warm. Definitely not worth the price, and it feels like they take advantage of the lack of nearby options. Our room also had a strong, unpleasant odor that didn’t go away during our stay. On top of that, the process for booking a private onsen was frustrating. We were told the only available slot was at 10 p.m., which doesn’t work for a family with a baby. Our 10-month-old wasn’t allowed to join my wife, so we couldn’t enjoy it together as a family. None of this was clearly explained before booking, and it made the experience far less relaxing or enjoyable than we expected. Overall, poor communication and value for the price. Wouldn’t recommend for families or anyone expecting a traditional, comfortable ryokan experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Swee Mei

Liked: Cleanliness, staff & service, property conditions & facilities
Like the morning buffet spread and the spacious room

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, room comfort
Staff was friendly and stay was pleasant. The hotel could use some upgrades.
Stayed 1 night in Sep 2023

10/10 Excellent

Truyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The traditional setting is beautiful. Buffet is great with lots food options.
Stayed 1 night in May 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Hotel Okada, and I couldn't have been more impressed with both the hotel and its incredible landscaping. From the moment I arrived, the ambiance was welcoming, and the staff went above and beyond to ensure my stay was comfortable. The highlight of my experience was the hotel's Japanese Garden. The landscaping was absolutely breathtaking, with vibrant flowers, manicured lawns, and well-placed pathways that created a peaceful, almost magical atmosphere. It was the perfect place to relax and unwind after a busy day, offering both tranquility and beauty.
Stayed 3 nights in Nov 2024

6/10 Okay

Yauso

Liked: Cleanliness
Access to the hotel is inconvenient.
Stayed 1 night in Nov 2024

10/10 Excellent

Xiu Fang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a little old but really big. For an in room onsen, it’s value for money and there’s no complaints. The toiletries were great. It’s hard to get to the hotel after dark so you’d need a taxi for that. Thankfully taxi prices are affordable from hakone Yumoto station.
Stayed 1 night in Apr 2024