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Hakone Kowakien TEN-YU

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Luxury
VIP Access
4.5 star property
9.6

Exceptional

Tranquil escape with cascading waterfalls

Stunning design and a serene garden with cascading waterfalls create a tranquil escape. Delight in the spacious onsens, fine dining, and generous snacks and drinks.

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included
The current price is HK$3,349
HK$4,068 total
4 Dec - 5 Dec

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(59 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Spring-water bath
Bidet
Private spa bath
Air-conditioning
Blackout drapes/curtains
Crib/infant bed
Bidet
Hairdryer
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Spring-water bath
Bidet
Private spa bath
Air-conditioning
Blackout drapes/curtains
Crib/infant bed
Bidet
Hairdryer
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Spring-water bath
Bidet
Private spa bath
Air-conditioning
Blackout drapes/curtains
Crib/infant bed
Bidet
Hairdryer
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

9.8 out of 10
Exceptional
(19 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Spring-water bath
Bidet
Private spa bath
Air-conditioning
Blackout drapes/curtains
Crib/infant bed
Bidet
Hairdryer
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

8.4 out of 10
Very good
(5 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Spring-water bath
Bidet
Private spa bath
Air-conditioning
Blackout drapes/curtains
Crib/infant bed
Bidet
Hairdryer
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

8.6 out of 10
Excellent
(4 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Spring-water bath
Bidet
Private spa bath
Air-conditioning
Blackout drapes/curtains
Crib/infant bed
Bidet
Hairdryer
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Spring-water bath
Bidet
Private spa bath
Air-conditioning
Blackout drapes/curtains
Crib/infant bed
Bidet
Hairdryer
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

In-room safe, blackout curtains, cots/infant beds, free WiFi

Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Spring-water bath
Bidet
Private spa bath
Air-conditioning
Blackout drapes/curtains
Crib/infant bed
Bidet
Hairdryer
  • 377 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

In-room safe, blackout curtains, cots/infant beds, free WiFi

Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner

Highlights

Private hot tub
Air conditioning
Fridge
LCD TV
Blackout curtains
Hairdryer
Spring-water bath
Bidet
Private spa bath
Air-conditioning
Blackout drapes/curtains
Crib/infant bed
Bidet
Hairdryer
  • Sleeps 4
  • 2 Large Twin Beds
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About the area

Map
1297 Ninotaira, Hakone, Kanagawa, 250-0407

What's nearby

  • Hakone Kowakien Yunessun - 2 min walk - 0.2 km
  • Hakone Open Air Museum - 15 min walk - 1.3 km
  • Hakone Ropeway - 8 min drive - 5.3 km
  • Hakone Shrine - 14 min drive - 6.1 km
  • Lake Ashi - 15 min drive - 6.4 km

Getting around

  • Hakone Miyanoshita Station - 3 min drive
  • Kowakidani Station - 15 min walk
  • Tokyo (HND-Haneda) - 84 min drive

Restaurants

  • ‪箱根餃子センター - ‬17 min walk
  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪Gora Brewery And Grill - ‬3 min drive
  • ‪fontana - ‬2 min walk
  • ‪ダイニングはこね - ‬4 min walk

About this property

Hakone Kowakien TEN-YU

Luxury ryokan near Hakone Kowakien Yunessun
Located close to Okada Museum of Art and Hakone Open Air Museum, Hakone Kowakien TEN-YU provides an indoor mineral hot spring (onsen), a terrace and a garden. For some rest and relaxation, visit the 2 indoor hot springs or sauna, and indulge in a body treatment, a massage or a facial. The on-site restaurant, Geihinkan(Steak), serves dinner. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Hot springs on-site, a lift and a 24-hour front desk
  • Luggage storage, a gift shop and free newspapers
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 150 rooms include comforts such as Hot tubs and air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Highchairs, baby baths and children's dinnerware
  • Spring water baths, bidets and free toiletries
  • 50-inch LCD TVs with digital channels
  • Wardrobes/cupboards, fridges and cots/infant beds

Similar properties

Room amenity

Hakone Kowakien Mikawaya Ryokan

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 221 reviews
Hakone Kowakien Mikawaya Ryokan

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Geihinkan(Steak)
  • Kihinkan(sobakaiseki)

Things to do

  • 2 indoor/outdoor hot springs
  • Sauna

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Cot (surcharge)
  • High chair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Aromatherapy
  • Facials
  • Hot springs open from 5:00 AM - midnight
  • Massage
  • Public bath open from 5:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Sign language-capable staff
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 3300.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Optional extras

  • Crib (infant bed) fee: JPY 3300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

We should mention

Hot springs access available from 5:00 AM to midnight
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

Is Hakone Kowakien TEN-YU pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hakone Kowakien TEN-YU?

As of 9 Nov 2025, prices found for a 1-night stay for 2 adults at Hakone Kowakien TEN-YU on 4 Dec 2025 start from HK$3,349.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hakone Kowakien TEN-YU?

Self-parking is free at this property.

What time is check-in at Hakone Kowakien TEN-YU?

Check-in start time: 3 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hakone Kowakien TEN-YU?

Checkout is at 11:00 AM.

Where is Hakone Kowakien TEN-YU located?

Located in Ninohira, this luxury ryokan is within a 5-minute walk of Okada Museum of Art and Hakone Kowakien Yunessun. Hakone Open Air Museum and Miyagino Hayakawa Breakwater Cherry Blossoms are also within 2 mi (3 km). Kowakidani Station is 15 minutes by foot and Hakone Gora Station is 22 minutes.

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Reviews

Hakone Kowakien TEN-YU Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 1396 out of 1685 reviews
Rating 8 - Good. 192 out of 1685 reviews
Rating 6 - Okay. 52 out of 1685 reviews
Rating 4 - Poor. 20 out of 1685 reviews
Rating 2 - Terrible. 25 out of 1685 reviews

Reviews

10/10 Excellent

Albee

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room, great amenities, excellent staff, cleanliness, absolutely incredible experience.
Amazing room
Great washroom
Beautiful welcome design
Best toilet ever
Stayed 3 nights in Nov 2025

10/10 Excellent

Montana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
onsen, views, hospitality
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. The hotel was beautiful and the selection / quality of the buffet was great. Staff were very friendly and accommodating. Would recommend this hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with amazing scenery. The room was clean and well designed. Buffet breakfast was amongst the best I've ever had at a hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Merilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the highlightvof our honeymoon, incredible service, food, and onsens.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private hot tub / onsen was amazing. Definitely hot enough. And the view was amazing of the forest nearby. When i stayed it a different time, i had a view of the mountains which was also amazing. Great food options, endless snow crab legs for breakfast was a nice touch!
Stayed 2 nights in Oct 2025

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience. We were treated like royalty.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the experience the view was heavenly!
Stayed 1 night in Oct 2025

10/10 Excellent

Akhil

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very spacious and the hot tub in the balcony with access to hot springs water was amazing. The food was amazing
Stayed 2 nights in Sep 2025

10/10 Excellent

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Great buffet. Great staff. A lot of places to relax. We have a tatoos but we still could use public onsen covering them with the special stickers provided by hotel. Also we had a free upgrade to the highest floor. Highly recommended.
Stayed 1 night in Oct 2025

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place!
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
If youre on the fence, do it. This place is amazing
Stayed 2 nights in Oct 2025

10/10 Excellent

marjaneh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was heaven on earth. Great hotel with great management. Wonderful staff, very pleasant room with private balcony hot spring . Their common hot springs is also well maintained and beautiful . Great food also Overall highly recommended
Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Incredible hotel. Buffet dinner and breakfast are out of this world, so much choice, make sure you are hungry. Complimentary drinks and snacks on arriving too. 1 night not enough here 2 at least. We didn’t have time to use facilities
Stayed 1 night in Oct 2025

10/10 Excellent

SABINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Shahrokh

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful setting, spa, and food.
Stayed 2 nights in Jun 2025

6/10 Okay

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at Ten Yu and really enjoyed the relaxing atmosphere. The room was spacious and comfortable, with a lovely in-room tub that added a touch of luxury. The public onsen was beautiful and well-maintained—definitely one of the highlights of the stay. However, the hotel is quite far from the train station, which made getting there a bit inconvenient. Unfortunately, the food was also underwhelming and didn’t live up to expectations, especially given the overall quality of the property. Overall, a wonderful place to unwind and enjoy the onsen experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful property! The rooms are beautiful and every detail throughout the property has been well thought out - iced tea in the lobby, ice cream, the buffet, friendly staff, the Onsens.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eirish Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere here is incredibly calming, with quiet surroundings that invite relaxation from the moment you arrive. The attentive staff are a standout, always ready to cater to your needs with a genuine, warm hospitality that makes you feel truly cared for.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay. Beautiful location. Perfect spot to relax and unwind after a few days in Tokyo. Rooms were a wonderful size. Onsen was a wonderful experience. Staff were helpful and kind.
Stayed 2 nights in Sep 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it, but I wished there would be a mixed onsen for couples too. You are there to relax and enjoy with your partner.
Stayed 2 nights in Sep 2025

10/10 Excellent

Farid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay :)
Stayed 2 nights in May 2025

10/10 Excellent

Carina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay and can not wait to go back.
Stayed 1 night in Jun 2025