We had an online reservation and pulled in after 8 hours on the road, at about 1am. At first the front desk couldn't find our reservation. After showing my confirmation email, he realized that he accidentally switched our reservation with the couple that had checked in right before us. No big deal right? Well, then he called that couple to come down and fill out another registration form and run their credit card again. C'mon, it's 1 in the morning! I felt super bad for that other couple, but at least we each had a room.
Our room was very clean, but in need of an update. The bathroom countertop edges were starting to pull apart and the shower temperature control in the handle barely moved. We kept reminding ourselves that it was a quick stop and we just needed to sleep. The breakfast was a nice feature and staff kept it well stocked. The hotel was quiet, but nothing fancy or super memorable.