This home is NOT as it seems, Me and my family had stated at this home for 15 days and if it wasn't for the holiday would of left upon arrival. We had no other place to go because it was 2 days before X-mas and every place was booked even vrbo tried to see about another placement but to no avail nothing available. There is a bug infestation of ants and roaches, along with not being very clean, mold by the sliding doors and vents very dirty. We had to buy our own cleaning supplies to deep clean along with clean the pool and by it. There was mold right by the pool that we had to clean also. We did get ahold of the person and let her know what was going on along with our concerns along with pictures of everything. She did send pest control and have maintenance come out but when it came to the pool she said they wouldn't be out until the following Wednesday because we arrived on a Wednesday. Pest came out but did not get rid of the bugs, they are everywhere kitchen, bathrooms, balcony, and bedrooms. Friday some unknown person came thru the back gate unannounced unlike the maintenance and pest control who knocked on the front door. My kids were in the pool and ran in screaming because they were scared, the person just said they were a property mgt but never gave a name. She then goes on to say that she was here because the neighbors called her because we were smoking in the home. I asked her if she wanted to come in because no one in the home smokes and she replied no very nasty. She then says your pool ain't even dirty, my brother says ma'am yes it was we cleaned it but there are some places we couldn't get come here so I can show you. She replied I wasn't talking to you and all of you can go back in the home. I then told her she was being very rude for no apparent reason and asked her name and she wouldn't give it to me. We then asked her to leave and she just stood there, we then proceeded to go into the home and she finally left. I came in and called vrbo right away so they can know of what is going on. About a hour later I got a msg from the real property mgt basically siding with the women and said we were threatening her never even got our side of the story. If we had threatened the lady they would of kicked us out and called the police. We never received a acknowledgment about the women coming in unannounced or the way she treated me and my family, not even a sorry. The beds are so uncomfortable also, I would NOT recommend anyone staying here.