St. Louis Paddock Forest Center Hotels

"The front desk attendant Deija was rude and extremely unhelpful. The General Manager Victor was professional and did everything he could to make the situation better. I will not book a room through Hotels.com ever again. I would avoid a Best Western altogether in the future. We booked a suite and got a room. The pictures on the website do not depict the room you are purchasing. The exterior looks good but the rooms have yet to be updated. The sink in the bathroom was leaking, the arms on the chair were dirty. Breakfast was not good. There was no apple juice, the orange juice was nasty. The sausages were not good, eggs was unavailble. The only thing I enjoyed was the waffles."

"Rooms Smells of Musty Odor. Needed repairs not done. Curtains torn, hanging from the rods. Staff okay. Foreigner Staff Moody/Unbothered by Request from clients."

"Old, many transient people around the property. I checked in and left a few hours later to another hotel. Front desk staff were kind and very helpful though."

"Staff was nice and friendly. The carpet in the hallways was rolled and in need of replacement and dirt/trash observed on the carpet as well. The shower was in need of fresh caulking at the base as it was separated and stained. No hot water to shower at all the following morning. "

"The room floors and elevator where dirty."

"It was entirely too loud. Parties taking place in our hallway. Nice room, but staff has no control over late night guests. We won’t stay here again."

"Good experience from check in to check out. "

"We were absolutely pleased with the overall everything at this property. It was clean, well organized, updated, and very comfortable. "

"Needed better pillows and bedding."