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「Great hotel. Close to the airport and all the staff are very friendly. The front desk staff were really helpful and kindly us check in early. They even helped us join two separate bookings easily. There is a playground that you can access through the 4th floor. And a very large playground about 5 mins away from the hotel. The room was spacious and clean and housekeeping did a great job refreshing the room for us. Our only complaint was that our room faced the convention center and...

「Highly recommend to stay」

「整體評價不錯 早餐也好吃 出行也方便 旁邊還有個大商場」

「床不夠闊，我預訂3個人入住，但只有兩個床、每個床只能1個人睡，不能給我個人有足夠空間、有點失望。」

「鄰近有很多食肆，超級方便，不用乘搭grab也步行可抵達。」

「I arrived very late to the property from Kualar Lumpur. The taxi found it a little difficult to find. I was so sorry for the staff member as I woke him oit of sleep as it was about 1.30am in the morning. He still managed to show me everything I needed. Which was so good of him. The room was spotless, floor shiny to the point you can see your reflection in it. The bathroom was super clean. So far it seems very basic necessaties are in budget places of Malaysia. Which means a toilet roll, a little...

「位置離市區較遠，附近沒東西可吃可逛。早餐主廚服務態度非常好，會主動推薦種類；關心吃的習慣嗎！」

「When turned on the TV immediately shows the hotel's channel. But you don't get useful information about the hotel, instead there is a video showing professional footballers playing games in order to score the hotel group's points - ASR. The volume is set VERY LOUD and what the footballers are doing, can only be described as Annoying Stupid Rubbish. The bed I slept in had a dip in the centre and the mattress was soft. NOT GOOD FOR THE BACK. The bathroom tap was permanently loose. The drain was...

「we're reserved 3 rooms totally from Jun 30 to Jul 5, there wasn't clean up in noontime when we went back to the hotel, luckily there was only one room on 1st floor without cleaning. Of course, we then raised out to the Frontier.」

「clean and full of equipments」

「還好吧」

「Generally a decent hotel with great facilities and room size. Could have put more emphasis on small details like choice of light switches (looks white and very plain, not matching the vibe). One thing to note that if you book room on the victory annexe, you’re not able to use facilities (swimming pool and breakfast) at the heritage wing. But you got your own pool and breakfast location at Victory Annexe. Overall it’s still a great option at Penang!」