Penshurst hotels from HK$428

"The room was clean and the air conditioning worked perfectly, which made for a comfortable stay. However, my check‑in was delayed because Hotels.com sent the hotel incorrect details for my booking — specifically, the wrong first name. As a result, the staff had to spend time verifying that the reservation was actually mine. Everything else on the booking was accurate except for the first name. I’m not sure how this happened, especially since I’ve used Hotels.com to book this same hotel several times without any issues. It would be helpful if this could be looked into to prevent similar delays in the future."

"The staff at the Hotel are vey helpful and friendly. "

"Tiny, c"

"Great location; friendly staff. Unfortunately there was a spillage by a little boy on a table nearby and the guy who cleaned it up was really great about it - such a nice, kind guy (sounded like a real salt of the earth Londoner)...a credit to the hotel and an example to all."

"The staff were very friendly and helpful both at check-in and for directions at check out. the rooms are great everything you need they even let me change to a room overlooking the airport which was perfect. Breakfast was tasty but the room service menu is quite restrictive and certain combinations are not possible. The shower was great and having body lotion to hand was very thoughtful. I found the hairdryer difficult to use as it requires you to hold down a button the entire time it is in use this is really awkward when you are trying to style your hair with a brush at the same time and i don’t suppose the person who came up with this idea has ever thought about how it might be used. One other thing was the use of a mattress topper which I didn’t like and the mattress cover and sheet were not big enough to cover it properly"

"Great hotel, great room, great vibe "

"Very polite and welcoming staff"

"."

"We had to change rooms due to the poor condition of the bathroom... It really put us off. But thankfully they changed our room immediately"