Phala hotels in Ban Chang

"Great stuff very friendly could be more helpful if they inform us about all features of the hotel with asking specifically for that but overall 5 starts recommended "

"Disappointed. For a premium stay, the service was budget-tier. There is a major lack of communication here: they brought the wrong HDMI cable, and then questioned us at checkout about where it was because the staff hadn't tracked that we’d already returned it. To top it off, I was interrupted mid-conversation while eating on the 33rd floor to be told flip-flops weren't allowed—despite zero signage. For this price, I expect much higher standards and basic coordination."

"Best hotel and very good location.Staff is very kind "

"I very much enjoyed my stay here, it’s comfortable and very close to lots of food, shopping, and nightlife. The staff and friendly and attentive and the room service food is delicious. I spent a lot of time away from the hotel so I didn’t get to eat at the restaurants but I’ve heard that the other food is delicious as well. The view from the rooftop pool alone Is worth what it costs to stay here, which isn’t bad either. "

"All was very good. The only bad experience was the open sewers at the property perimeter. Very BAD smell all through the streets."

"Great "

"Very good hotel and location. Close to shops and restaurants and near Central shopping mall. Stayed in high floor with beautiful view of the bay. "

"Yes"

"This is our last trip to this now disgusting hotel. - The rooms have stopped being cleaned completely. - The beach is dirty, they don't clean it at all. Twice in two weeks they pretended to pick up trash. The buoys in the water are broken, torn, and useless. - The activities from Friday to Sunday completely ruin a quiet and peaceful vacation. They drag the sunbeds around and then don't return them. The staff doesn't care at all. By the way, almost all the sunbeds are broken. - Weddings and other beach-wide gatherings are an art form. And there's no compensation for ruined days. - And the icing on the cake: this hotel is now a package tour hotel. Now all the riffraff come here for pennies and enjoy themselves. And those who bought a decent stay are treated like package tours."