"Pros:
Resort & Location: Huge resort with a grand foyer, massive pool, beautiful gardens, and excellent proximity to Karon Beach and local shops/restaurants.
Classic Vibe & Well-Maintained: Loved the traditional style with lots of wood and open spaces. You can see they work on maintenance (repainting, updating), which is no small task for a property this size.
Staff: Excellent service, attentive and warm.
Room: The Paradox Seaview Room was spacious for two and had a lovely outlook over the resort toward the beach.
Cons:
Initial Room Issue (Room 4022): Had a damp/mold smell that we initially put down to climate as a lot of hotels we’ve stayed in seem to have some mouldy smells in South East Asia , but power trips and heavy rain revealed a leak affecting the room and the electrics. Staff moved us promptly to 4029 for our final night, which was significantly cleaner better and noticeably free from mould smell. If you get room 4022 make sure you check prior to accepting the room.
Bar Pricing: Drinks inside the resort are steep compared to local options right outside. A better longer happy hour (e.g. half-price drinks) would have encouraged us to stay onsite for drinks much more often.
Breakfast Selection: The buffet is decent, but repetitive over a long stay (we were there 10 nights). Better layout and rotating menu options would be a welcome change."