Playa Arriba

The concept of Casa de Campo as a community is amazing. Beautiful architecture, landscapes, and natural enclaves.

The kids’ area was great. My children enjoyed it, and the staff working it were good. The food was not great. Compared to other hotels, there was no poolside server offering food or drinks. If you do not speak Spanish, communication will be difficult. The staff is very friendly. The barrier is language, not attitude. The pressure to sit through the membership presentation is exhausting. If guests already pay to stay at your property, do not push them into a timeshare pitch.

⭐⭐⭐⭐⭐ **An Outstanding 5-Day Stay at TRS Turquesa!** We had an incredible 5-day stay at TRS Turquesa in Punta Cana. The resort is beautiful, and the service truly exceeded our expectations. A special thank you to **Randy**, our butler, whose efficiency, professionalism, and attention to every detail made our vacation completely stress-free. Every day he anticipated our needs, ensured everything was perfect, and always greeted us with a smile. His dedication and outstanding service made us feel truly valued. Another heartfelt thank to **Diana**, our beach and pool server. There are simply no words to describe her kindness, warmth, and exceptional service. She went above and beyond by arranging a special meal with the chef to accommodate our request, allowing us to enjoy a delicious lunch that otherwise wouldn't have been possible. She genuinely cares about her guests and made every day more enjoyable. We would also like to recognize **Edminda**, the supervisor at the Grill Restaurant. She consistently provided exceptional service, making sure every meal was perfect. She was attentive, welcoming, and always checked that everything met our expectations. Her professionalism, leadership, and genuine commitment to guest satisfaction were evident in every interaction. She made us feel like VIP guests at all times. The outstanding hospitality from Randy, Diana and Edminda made our vacation unforgettable. They are true ambassadors of of excellent customer service. Thank you!!