墨爾本庫克角酒店住宿推介

「Room was clean enough except for the spa bath which was filthy, and mould in the shower. I booked a 'king bed with sofa bed' - no linen for the sofa bed. When I enquired, it would be supplied with an extra charge. I could've booked a king bed room for much less than what I paid. Gardens desperately need tending. Daily servicing meant only fresh towels were supplied. No toilet paper, tea, coffee. Washing machine in the laundry didn't work. TV didn't work properly. Not enough cutlery -...

「住宿地點離南十字車站很近 搭sky bus到達後走路5分鐘內就到」

「有一天房間整理，竟然只整理了一半，枕頭完全沒有放回去床上。」

「免費行李託管服務非常好，職員清潔可以更仔細一點，但都乾淨企理嘅，前台人員服務非常好，見到有不少人用佢嘅遊泳池，預先講咗是度蜜月，主動幫我哋upgrade咗房間，非常貼心」

「Nice staff. The room is big and comfortable. It is just next to a light rail station but we can also walk to the airport bus station, market, CBD etc」

「地點優越，職員殷勤」

「可預約泊車位，街上也多車位。地方寧靜，近電車站，房間寬敞，新淨，職員有禮，無窗景，房內無洗衣機/乾衣機。樓下才有收費洗衣機/乾衣機。」

「第二天房间无人整理」

「It’s good.」

「The room is clean. There is also washing machines in your room which is very good. We didn’t cook but we can see those cutlery and equipment for cooking are all there. There is also take away restaurant opening until 4am near the hotel so you don’t need to worry about food if you come at midnight like us.」

「房間空間非常充裕」

「浴室里放了两瓶身体乳，一瓶放在淋浴间洗头水和沐浴露中间，没有护发素，很明显是搞错了，连续住了五个晚上都没有更改，说明相关职员粗心。 前台职员（同一位亚裔女子），明明在4月15号与客户用非常流利的中文交流（因为房间水管无法供应冷水，洗浴时只有极热的水），到了4月17号在处理客户咨询时说自己不会中文，一直用英文。态度不友善」