Miami Port of Miami Hotels

"Nice hotel. Clean rooms . Trouble with hot water but they corrected it right away"

"Good location, super clean, friendly staff, well appointed rooms, nice pool, great rooftop/room views."

"This is conveniently located in the heart of Brickles quaint neighborhood. Very "

"ROOM 1215 has BED BUGS ROOM 1215 has BED BUGS Get more employees that speak English. Have ALL the items in the room that are supposed to be included. Have NO HAIRS on towels. Have CLEAN sheets. BED BUGS. ROOM 1215 has BED BUGS ROOM 1215 has BED BUGS ROOM 1215 has BED BUGS ROOM 1215 has BED BUGS I checked into the hotel. It was a very nice room. This one is supposed to come with pots and pans because there was a kitchen. There were only two pots. I requested from the front desk for pans and towels. All they brought me those towels and more coffee pods. I didn’t ask for more coffee pods. I asked for towels and pots and pans. Mentioned it about three times to the front desk people but the girls don’t speak English. Didn’t receive them until two days later. The first two evenings I slept in the king bed. Room 1215. The next evening I slept in the smaller day. I woke up the next morning with bedbugs all over my legs. To the hotel, trying to tell me that it is mosquitoes and not bedbugs. Mosquitoes do not bite in cluster forms. Bedbugs do. Here is a picture of my leg with clustered bites. I spent $20 on hydrocortisone cream. They finally moved me to a new room. The manager ISSA was very kind. Very respectful. The clerks at the front desk do not know what they are doing. They do not speak English. The manager from my checkout date I think his name is Andy he was telling me it’s a mosquito you’re in Florida. You’ll be fine. UMMM NO it’s not. They did not give me any compensation "

"The best thing is the location and nice staff. Tv and the phone in the room didn't work. The room wasnt the cleanest either, lots of stain in the bed. after we went to the beach, we asked for our room to be cleaned cause we had a bit of sand in the room; after we came back, we could still feel the sand in the floor. Pool wasnt really clean either, lots of leaves +bugs."

"The rug wos very dirty,hair everywhere in the floor!"

"Awful costumer experience "

"Dirty- unhelpful-elevator broke-tv don’t work. "

"Only complaint is the sheets aren’t fitted and don’t stay tucked in"