「Really a high quality hotel, with a welcome drink, all the staff smile all the time, good services, good breakfast, everything is under a highly quality, really a five star hotel.」
「Worst hotel ever. We have paid the price in advance but the reception told us we haven’t paid for the hotel and asked us to pay again. Didn’t even apologise after the reception found out she was wrong.
We have booked for 3 people with an extra bed but the room type was wrong. No extra bed, no extra amenities, no extra slippers etc. Have talked to the manager about the issue who was extremely unhelpful at all. After repetitive demands and waiting for a long time, we finally got changed to a new...
「Much bigger than I expected
Location is acceptable although it's not too close to the train station/old, new town
Staff are friendly and helpful
Overall very satisfactory experience 」
"Very good hotel, clean and everything in good conditions
Convenience for traveling in the city by tram/ metro/ bus.
Nice breakfast and not experience."