Provo River Hotels

"Good "

"very clean "

"I've been staying at this location twice yearly (for work) for several years without an issue, but the service and security I experienced this time made my stay far less safe. The upper latch on my room door was not aligned and did not work as intended. It appeared to be an easy fix. I called down to the front desk twice right after checking in with no answer, so I walked down (to an empty lobby) and there was one employee working. When I told him about the broken latch, he verified my room number out loud. I told him not to say it aloud and he seemed properly apologetic. Since he was alone, he couldn't fix it and offered"

"Clean room, clean easy free parking "

"Yes ok"

"Not stay again "

"Clean rooms, staff was very helpful. The hot tub is a bit dated so the jets aren’t the best but overall very great hotel to stay in."

"Great, smiley and friendly "

"Room was very clean and spacious. Check in using the kiosk was very convenient. Only issue is that even with a kitchenette in the rooms, there was no option for making coffee in the rooms, that had to be purchased separately. Same with a minor amount of cookware to use with the 2 flat top units in the room. Also, there was no desk and chair, only a peninsula countertop with 2 bar stools. Many guests will not want to use a laptop in the kitchen area."