Skip to main content

Hard Rock Hotel Vallarta - All Inclusive

4.5 star property
Guests find a tropical paradise where they can play golf by day and enjoy dinner under the stars, with beachside cabanas, rejuvenating massages, and attentive staff

Choose dates to view prices

Hard Rock Hotel Vallarta - All Inclusive offers a vibrant beachfront experience with beach cabanas, scuba diving, and a nearby 18-hole golf course. Enjoy free cooked-to-order breakfast, hot stone massages, yoga classes, and six restaurants with international cuisine.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Breakfast included
  • Pet-friendly
The current price is HK$2,550
HK$3,086 total
includes taxes & fees
10 Mar - 11 Mar

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Partial Ocean View King Bed

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Deluxe Partial Ocean View King Bed

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
  • Partial sea view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Double Beds

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Deluxe Room Double Beds

7.6 out of 10
Good
(12 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Rock Royalty Ocean)

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Room, 2 Double Beds (Rock Royalty Ocean)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
  • Ocean view
  • 463 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Rock Royalty Ocean View King Bed

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Rock Royalty Ocean View King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Diamond Ocean View King Bed

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Diamond Ocean View King Bed

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
  • Ocean view
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double Beds

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Deluxe Ocean View Double Beds

8.2 out of 10
Very good
(42 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room King Bed

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Deluxe Room King Bed

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Rock)

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Suite, 1 Bedroom (Rock)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double Beds

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Deluxe Partial Ocean View Double Beds

7.8 out of 10
Good
(7 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
  • Partial sea view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for ROCK SUITE OCEAN VIEW (TWO BEDROOM) WITH TELEPHONE CONCIERGE

Egyptian cotton sheets, premium bedding, down duvets, free minibar

ROCK SUITE OCEAN VIEW (TWO BEDROOM) WITH TELEPHONE CONCIERGE

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
  • Ocean view
  • 2099 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Ocean View King

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Deluxe Ocean View King

8.0 out of 10
Very good
(22 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
  • Ocean view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Pool View (Deluxe)

Egyptian cotton sheets, premium bedding, down duvets, free minibar

Family Room, 2 Bedrooms, Pool View (Deluxe)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
  • 747 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Nuevo Nayarit, Hard Rock Hotel Vallarta - All Inclusive is connected to the convention centre. Vallarta Adventures and Nayar Vidanta Golf are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bay of Banderas and Nuevo Vallarta Beach. Playa Bucerías and Cruise Ship Terminal are two other places to visit that come recommended. Spend some time exploring the area's activities, including whale watching, golfing and swimming. Visit our Nuevo Nayarit travel guide
Map
Paseo de los Cocoteros 19, Villa 8, Bahia de Banderas, Riviera Nayarit, Nuevo Nayarit, NAY, 63732

What's nearby

  • Zip Line in Puerto Vallarta Mexico
    Vallarta Adventures
    16 min walk - 1.3 km
  • Nuevo Vallarta Beach which includes tropical scenes and a beach
    Nuevo Vallarta Beach
    4 min drive - 1.6 km
  • Nuevo Vallarta Rivera Farmer's Market
    3 min walk - 0.3 km
  • Paradise Plaza Shopping Center
    5 min walk - 0.5 km
  • Nayar Vidanta Golf
    5 min drive - 2.7 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    21 min drive

Restaurants

  • Starbucks
    5 min walk
  • Kabah Sushi Bar
    8 min walk
  • Copán Sunset Sky Bar
    4 min drive
  • Tulum Restaurant
    4 min drive
  • JUDE Bistro & Bar
    8 min walk

About this property

Hard Rock Hotel Vallarta - All Inclusive

Luxury family-friendly property near Bay of Banderas
Located close to Nuevo Vallarta Beach and Vallarta Adventures, Hard Rock Hotel Vallarta - All Inclusive provides free cooked-to-order breakfast, an adjacent golf course and 2 poolside bars. This property is a great place to bask in the sun with a beachfront location, beach cabanas and scuba diving. Treat yourself to a hot stone massage, a body treatment or aromatherapy at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, dinner and international cuisine. Yoga classes are offered at the health club; other things to do include boat tours, snorkelling and beach yoga. Stay connected with free in-room WiFi, and guests can find other amenities, such as a swim-up bar and a free food/drink shopping service.
Other perks include:
  • 2 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
  • Free bike hire, a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • A pickleball court, a lift and a front desk safe
  • Smoke-free property, beach umbrellas and beach towels
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 362 individually furnished rooms offer comforts, such as private indoor hot tubs and 24-hour room service, as well as perks, such as premium bedding and laptop-compatible safes.
Other conveniences in all rooms include:
  • Egyptian cotton sheets and down duvets
  • Bathrooms with Jetted bath and free toiletries
  • 49-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, balconies and ceiling fans

All-inclusive details

All-inclusive room rates at Hard Rock Hotel Vallarta - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Cycling
Fitness facilities
Volleyball

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

4 outdoor pools, pool umbrellas
Hotel Riu Vallarta - All Inclusive
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
8.4 out of 10, Very good, 3,671 reviews
The price is HK$2,234
HK$2,704 total
includes taxes & fees
25 Mar - 26 Mar
Hotel Riu Vallarta - All Inclusive
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Frida
  • The Market
  • UMO
  • Zen

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 2 outdoor pools
  • Air hockey
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Books
  • Children's pool
  • Designer stores
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Pickleball
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 4 buildings
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 20 July 2026 to 17 December 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 3000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 23 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: MXN 1000 per person (return)
  • Airport shuttle fee per child: MXN 1000 (return), (from 4 to 17 years old)
  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hard Rock Hotel Vallarta All inclusive
Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta All inclusive All-inclusive property
Hard Rock Hotel Vallarta All Inclusive
Hard Rock Hotel Vallarta - All Inclusive Nuevo Vallarta
Hard Rock Hotel Vallarta - All Inclusive All-inclusive property

Frequently asked questions

Does Hard Rock Hotel Vallarta - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Hard Rock Hotel Vallarta - All Inclusive?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Vallarta - All Inclusive on 10 Mar 2026 start from HK$2,550, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Vallarta - All Inclusive pet-friendly?

Yes, Hard Rock Hotel Vallarta - All Inclusive allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of MXN 3000 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Hard Rock Hotel Vallarta - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hard Rock Hotel Vallarta - All Inclusive?

Checkout is at noon.

Does Hard Rock Hotel Vallarta - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 1000 per person applies.

Are there all-inclusive benefits at Hard Rock Hotel Vallarta - All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Hard Rock Hotel Vallarta - All Inclusive located?

Located in Nuevo Nayarit, this beachfront property is next to a golf course and within 1 mi (2 km) of Bay of Banderas and Vallarta Adventures. Nayar Vidanta Golf and Nuevo Vallarta Beach are also within 2 mi (3 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hard Rock Hotel Vallarta - All Inclusive Reviews

8.6

Excellent

8.8

Cleanliness

10

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 670 out of 1227 reviews
Rating 8 - Good. 296 out of 1227 reviews
Rating 6 - Okay. 160 out of 1227 reviews
Rating 4 - Poor. 47 out of 1227 reviews
Rating 2 - Terrible. 54 out of 1227 reviews

Reviews

10/10 Excellent

JORGE

Liked: Cleanliness, amenities, property conditions & facilities
Food had great quality, the staff make you feel comfortable
Stayed 2 nights in Jan 2026

8/10 Good

Brian

Hotel was great, staff were great, grounds were great, food was just ok.
Stayed 7 nights in Jan 2026

8/10 Good

Radey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff and the pools are amazing
Stayed 7 nights in Jan 2026

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome.
Stayed 4 nights in Jan 2026

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone was amazing!! GREAT SERVICE, AMAZING FOOD!!!! 100% PERFECT
Stayed 4 nights in Jan 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Service was great. Clean resort, friendly staff, good food. All around very good.
Stayed 5 nights in Dec 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service with a great resort. First rate!
Stayed 8 nights in Dec 2025

10/10 Excellent

cheryle joy

Entertainment was great.
Stayed 5 nights in Dec 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Great food, great amenities, friendly staff. Pillows sucked. Everything else 10/10
Stayed 2 nights in Jan 2026

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
My wife and I had a great stay at the Hard Rock Hotel Vallarta! We appreciated the service, food and amenities! Initially I had a minor problem that turned out to be a misunderstanding. There is a lot of staff everywhere and always happy to help. Had a great experience at the Spa. Great service from Chris and a fantastic massage from Janet!
Stayed 2 nights in Jan 2026

8/10 Good

Scott David

Liked: Cleanliness, amenities, property conditions & facilities
staff was great , food was good . construction was loud and annoying
Stayed 7 nights in Dec 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. The staff was awesome! From Kevin, the Entertainment lead, to the DJs, to the bartenders, to all the waitstaff. They made the stay extra fun and special!
Stayed 4 nights in Nov 2025

10/10 Excellent

Luz Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Great service, wonderful food. Very good entertainment. I will definitely be back. Thank you for everything
Stayed 2 nights in Nov 2025

10/10 Excellent

Adalberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good very good
Stayed 5 nights in Nov 2025

8/10 Good

Mason

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is older but great restaurant and staff is amazing
Stayed 5 nights in Apr 2025

10/10 Excellent

Israel Diaz

Liked: Cleanliness, amenities, property conditions & facilities
We had an excellent stay, the staff is very attentive, they went an extra mile always. Great for families with kids.
Stayed 4 nights in Jul 2025

6/10 Okay

Antonio Adalib

Liked: Staff & service, amenities, property conditions & facilities
Music is always good
Stayed 1 night in Sep 2025

8/10 Good

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean. Staff is always really friendly. Everything has been great but there are some areas that still need maintenance but I know the hotel is slowly improving it and even without the improvements still one of the places to stay in puerto Vallarta.
Stayed 2 nights in Oct 2025

10/10 Excellent

Leala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids club and entertainment team were amazing!!! Beautiful ocean views and lovely pool. The staff was so friendly!
Stayed 7 nights in Jul 2025

8/10 Good

Bill

Liked: Staff & service
Spa was excellent...food was good....the toilet in our room was not working properly the entire stay. Even when they sent maintenance to "fix it' Really the only issue we had.For over a $2200k price for 4 night stay ww expeected better due to the reviews.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It really is all inclusive. We didnt have to pay for anything additional at all. The weather was nice and the beach is warm. I would definitely do it again and highly recommend.
Stayed 2 nights in Aug 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Food was plentiful and decent. Staff was fabulous! Definitely a fun rock and roll atmosphere that was family friendly. Gym was way to small for the number of guests using it.
Stayed 6 nights in Jul 2025

6/10 Okay

Nikki

Disliked: Property conditions & facilities
The room was clean but very old and smelly. There was one hostess from the restaurant Umo at dinner time named Alondra who was not very accommodating, she was not nice to our waiter, she did not like the way we placed our food orders, and very unfriendly. Alondra ruined our whole group's appetite! Because of her, I will not rebook the hard rock vallarta again. All of the other employees on the property were all very kind except Alondra!
Stayed 5 nights in Nov 2025

4/10 Poor

Israel

Disliked: Cleanliness, amenities, property conditions & facilities
Dinner restaurants were great. Buffets in the morning were not so good. The whole resort lost water the first day we got there and our beg had bugs they had to change to different room. One of the main pools was dirty and closed the second day my son went in the pool not knowing that it had been treated with chlorine until a staff told us to wash his body all they kept saying was sorry for not having signs in the pool area.
Stayed 4 nights in Oct 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the experience was good at this resort, the pool and beach areas were nice and service was good at both, although the poolside can be a bit loud with music and activities from the resort entertainment staff. Most restaurants were good, although the Zen asian restaurant wasn't good food and made everyone sick after eating there. The room was nice, spacious and well kept, bed was a bit soft and uncomfortable. Staff were very friendly and available. There was some overall noise during the day as they are doing some renovations to the exterior of the building.
Stayed 6 nights in Sep 2025