Great staff and the rooms really are great. It's a convenient walk to Zona Romantica, the Malecon and the Coexist Bistro makes some really good food, although I only had breakfast there once. I stayed there in April 2023 and came back in April 2024 because I liked it so much.
Derek
於 2024 年 4 月住了 4 晚
10/10 優異
Bretton
家人同遊
2024年4月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really enjoy our stay every year!
Bretton
於 2024 年 4 月住了 1 晚
10/10 優異
Patricia
商務旅客, 多人同遊
2024年4月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice service
Patricia
於 2024 年 4 月住了 2 晚
10/10 優異
thomas
家人同遊
2024年4月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Walk to Malecon, Romantic zone with many restaurants. Nice room with frig, microwave and coffee maker. Maid cleans daily. restaurant on hotel is very acceptable.
thomas
於 2024 年 4 月住了 4 晚
8/10 不錯
Nayeli
伴侶同遊
2024年4月12日
讚好:整潔度、設施服務和住宿狀況
Buen lugar cerca del malecón
Nayeli
於 2024 年 4 月住了 1 晚
8/10 不錯
Lauren
2024年4月11日
讚好:整潔度、職員與服務和住宿狀況
The staff were great. It was very clean. Although location was great, it was very noisy.
Lauren
於 2024 年 4 月住了 5 晚
8/10 不錯
Luis
多人同遊
2024年4月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Buena ubicación. Personal amable. Limpio y cómodo.
Luis
於 2024 年 3 月住了 6 晚
2/10 很差
Yash
多人同遊
2024年4月6日
不滿:職員與服務、設施服務和住宿狀況
Overall experience was terrible because of the staff. Staff was rude and very inconsiderate towards guests.
We had a total of 3 rooms in this hotel (really wish we didn't) and the check-in process took forever. The hotel only accepted limited payment methods and wouldn't let you keep your bags in the room or even take a shower until you make the full payment first!! At first they sent me a note saying that you need to pay or call us in 24hrs or we will cancel your booking, so, I paid half the amount (through paypal as a workaround) to ensure my booking. I spoke to their representative who knew the issue but at the time of check-in they refused to generate a paypal link and said we would only accept CASH!! I could not even step in to the room after almost 10hr of travel until I paid them in full (all cash). Exchange rate was as per their wish which I found to be really an easy money making opportunity for them.
Alberto B. (one of their receptionist) is till date the rudest hotel staff I've meet and I've been to over 23 countries so far, so he is right up there on the top. He would stop you each time to enter the hotel and check for items you are bringing in (like seriously?), water bottles included. He could not speak english and would only say a sentence or two in Spanish with the word "NO" at the end and make you guess what does he mean. I am pretty sure he was making up rules as he went because none of the emails I received from Expedia or the hotel had mention of pol
Yash
於 2024 年 3 月住了 3 晚
8/10 不錯
Kenneth
家人同遊, 伴侶同遊
2024年4月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The ambiance of Mexico was throughout this 1958 hotel. Close to the ocean and the Malecon. Shopping out your front door. If there was a 4.5 rating, this hotel has it.
Kenneth
於 2024 年 3 月住了 3 晚
2/10 很差
Andrew
2024年4月2日
不滿:整潔度、職員與服務、設施服務和住宿狀況
No free tv, crappy ac and terrible customer service